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5.9.3 (HL)—Data and customers Topic Practice

5.9.3 (HL)—Data and customers Topic Practice
IB Business Management syllabusBusiness Management SL/HLFirst assessment 2025

Students practise evaluating how data mining and loyalty programmes affect targeting, personalisation, forecasting, and long-term customer relationships.

How this is tested

  • translate Data and customers wording into the required equation, diagram or calculation
  • interpret the final result in the context of the data or model used
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