2.1.5—Morale and welfare

Employee morale is the overall confidence and commitment people feel toward their work and organisation. Welfare includes conditions that protect health, safety and wellbeing.

Good welfare can reduce absence and turnover and support productivity, but morale also depends on workload, fairness, leadership, voice and meaningful work.

A safer shift pattern may improve wellbeing and attendance, yet if managers ignore pay inequality, the wider morale problem can remain.

A wellness perk is not proof that working conditions are healthy; diagnose the mechanism and listen to employees.