2.1.3—Recruitment and selection

Recruitment attracts suitable applicants; selection evaluates them against the job requirements. A fair process starts with a clear job description and person specification.

Internal recruitment can be faster and motivate staff, while external recruitment adds new skills and perspectives. Tests, interviews and references each provide partial evidence.

A business hiring a lab technician can advertise required qualifications, shortlist against criteria, then use a practical task and structured interview rather than charisma alone.

A larger applicant pool does not guarantee a better appointment, and an interview score is not a complete measure of future performance.