CAIE A-Level Business 2.1.7 Management and Workforce Relations

CAIE A-Level Business 2.1.7 Management and Workforce Relations
Cambridge International AS & A Level Business 9609 syllabus for exams in 2026, 2027 and 20282026–2028

Practise analysing cooperation between managers and employees and explaining how trade unions and collective bargaining affect pay, conditions, conflict and business performance.

How this is tested

  • explain how union membership changes employees' bargaining power, protection or employment terms
  • analyse cooperation through communication or trust to productivity, quality and industrial stability
  • evaluate workforce relations against other success factors using the organisation's labour needs

Question 4

[Maximum number: 5]

Analyse one impact on employees of trade union involvement in the workplace.