CAIE A-Level Business 2.1.5 Employee Morale and Welfare

Practise analysing how work-life balance, diversity and equality influence morale, welfare and business outcomes, then evaluating their importance against other HRM priorities.

Syllabus
2026–2028
Objective
2.1.5
Level

Exam points

  • link poor work-life balance to stress or absence and then to productivity, quality or labour cost
  • analyse how diversity or equality changes ideas, recruitment reach, conflict or employee retention
  • evaluate welfare as an HRM priority using the workforce, industry and financial constraints

Question 2(a)

[Maximum number: 2]

Define the term employee morale.