CAIE A-Level Business 2.3 Management Question Bank

CAIE A-Level Business 2.3 Management Question Bank
Cambridge International AS & A Level Business 9609 syllabus for exams in 2026, 2027 and 20282026–2028

Practise applying manager functions, roles, styles and Theory X or Y assumptions to analyse workforce and performance effects and evaluate which managerial priority fits the case.

Exam points

  • identify a planning, organising, directing or controlling function and apply it to the decision
  • analyse how a management style or Theory X/Y assumption affects employees and performance
  • evaluate the most important manager role using the organisation's people, task and objectives

Covered syllabus points

2.3.1—Managers and management

Question 1(a)(ii)

[Maximum number: 3]

Crafty Toys (CT)

CT is a co-operative that produces and sells a range of wooden toys, such as puzzles, cars and dolls. The co-operative was formed in 2020 by a group of 12 people who share a passion for making toys. They wanted to work together to create quality products that would appeal to children and parents. No one person takes on the role of manager; instead, they share the traditional manager functions between them.

CT operates from a large workshop in a rural area of country Z, making toys using labour-intensive techniques. CT uses locally sourced wood that is certified as eco-friendly. CT also uses natural paints and finishes that are safe and non-toxic for children. Table 1.1 shows CT's output in 2024.

CT sells its products online through its own website and social media platforms, as well as through some independent retailers who specialise in ethical products. The co-operative

Table 1.1 Output data for CT in 2024

Table 1.1 Output data for CT in 2024

also attends various trade fairs and exhibitions to showcase its products and network with potential customers and suppliers. CT has never researched customer wants.

CT faces some challenges in its current operations. These challenges include:
- high costs of production
- a long lead time
- a requirement for skilled workers.

CT is considering changing to flow production to overcome these challenges.

Explain the term traditional manager functions.