CAIE IGCSE Business Studies 3.3.6 marketing strategy
Practise marketing-strategy questions by comparing mix elements, applying them to customers and justifying the most important choice.
- Syllabus
- 2027–2029
- Course
- Business 0264
Practise marketing-strategy questions by comparing mix elements, applying them to customers and justifying the most important choice.
LRL makes skincare products including face cream. It is a private sector business in country X . One of LRL's objectives is to contribute to sustainable development. Maintaining customer loyalty is important and the Marketing Director knows a business must have an appropriate marketing mix. He is analysing data to calculate the value of LRL's market share. An extract is shown in Fig. 3.1. The total value of sales of skincare products in country X for 2023 was $120 million.

Market share data for skincare products in country X in 2023 (\%)
Explain two elements of the marketing mix. Which do you think is the most important element for a business? Justify your answer.
Award up to 2 marks for identification of relevant points.
Award up to 2 marks for relevant development of points.
Award up to 2 marks for a justified decision as to which is the most important element of the marketing mix for a business.
Points might include:
This is a general question so there are no
marks for application.
Promotion [k]
- Raises awareness / informs potential customers [an] leading to more sales [an]
- Attracts / persuades potential customers [an] increasing revenue [an]
- Creates / builds brand image [an] increasing customer loyalty [an]
- Way to communicate with customers [an]
Product [k]
- Without a product there is nothing to sell / if dislike the product customers will not buy it [an]
- A poor / bad quality product will not last long in the market [an] so time / money spent developing it would be wasted [an]
- Good quality product can encourage customer loyalty [an]
- Good quality can improve brand image [an]
Place [k]
- Close / near target market / customers [an] to ensure sales [an]
- A suitable location might have high rent [an] leading to increased costs / higher prices [an]
Price [k]
- A low price could create image of low quality [an] damaging its reputation [an]
- If price is too low, may not cover costs [an]
- If the price is too high, the business may be less competitive [an] lowering market share [an]
- If the price is too high, could lead to fewer sales (as customers cannot afford it) [an
Other appropriate responses should be credited.
Justification might include:
One element is promotion [k]. This is important as more people are aware of your business [an]. The product also matters [k] as this is what people are buying so without a product there is nothing to sell [an]. Product is the most important element, because if it is unique, this can help the business standout [eval] which means the business has a better chance of attracting / maintaining customers. [eval]