Practise recruitment questions by choosing job-advert methods, comparing applicants and justifying internal or external recruitment.
TCH is a small bakery producing pastries and cakes. It operates in the secondary sector. The added value of TCH's products has increased since it opened 3 years ago. TCH uses non-financial methods to motivate its 6 employees. TCH's business objectives have changed since it started up. One of its new objectives is to expand. Many businesses use external recruitment when they expand.
Explain two methods of external recruitment a business could use. Which is likely to be the best method to use? Justify your answer.
Award up to 2 marks for identification of relevant points.
Award up to 2 marks for relevant development of points.
Award up to 2 marks for a justified decision as to which method of external recruitment a business should use.
Points might include:
- Specialist magazines [k] can target potential employees interested in this industry/type of work [an]
- Online recruitment sites / social media / website [k] which can reach large numbers of people / include detailed information [an] but not everyone has access to the internet [an]
- Recruitment agencies [k] which saves administration time [an] but recruitment agencies charge a fee for their services [an]
- (Government-run) job centres [k] as no cost to the business [an] but only reach those people who are actively looking for a job [an]
- Local newspapers [k] which people could ignore [an]
- National newspapers [k] but must pay to advertise [an] which increases costs [an]
Other appropriate responses should be credited.
Justification might include:
Recruitment agencies [k] which saves administration time [an]. Another method is online recruitment sites [k] which can reach many people [an]. An online recruitment site is the best method because having access to a wider pool of people can make it easier to find the right person for the role [eval] which may reduce the need to readvertise in future [eval].
This is a general question so there are no marks for application.
The same analysis can be used for different points, but only award once e.g. many people will see / not many people will see.
Do not award:
- Methods of selection e.g. interviews