CAIE IGCSE Business Studies 1.5.2 The Role of Stakeholder Groups Questions
Practise stakeholder questions by identifying the group, explaining its objective and applying the effect to the case business.
- Syllabus
- 2027–2029
- Course
- Business 0264
Practise stakeholder questions by identifying the group, explaining its objective and applying the effect to the case business.
HRO manufactures children's toys. It is a private limited company. The main objective of HRO 's shareholders is to increase profit. This might conflict with the objectives of other stakeholder groups, including its 30 suppliers. HRO's Managing Director knows that market research can help when making marketing decisions. The Finance Director is preparing HRO's statement of financial position. An extract is shown in Table 3.1.
Table 3.1
Explain one way the objective of HRO's shareholders to increase profit might conflict with the objectives of each of the following stakeholder groups:
Customers:
Explanation:
Suppliers:
Explanation:
Award 1 mark for identification of each relevant way (max 2). Award 1 mark for each relevant reference to this business (max 2).
Award 1 mark for each relevant explanation (max 2).
Points might include:
Customers:
- Value for money/lower prices [k] but HRO might want to increase prices [an] of its toys [app]
- HRO might want to increase the prices [k] of its toys [app] whereas customers want value for money/lower prices/refuse to buy / go to competitor [an]
- Customers want good/better quality of products [k] which may increase (material) costs [an] of this private limited company [app]
- Wider range of products [k] but this could increase HRO's costs [an]
- Reliable products/services [k]
Suppliers:
- Might want to increase prices [k] whereas HRO might want to lower prices [an], so HRO has more funds for market research [app]
- HRO wants to pay lower prices [k] which lowers revenue/profit for suppliers [an]
- Increased/regular number of orders [k] but HRO might want to place fewer orders [an] to reduce its $200000 current liabilities [app]
- To be treated fairly [k]
Other appropriate responses should also be credited.
To use words from the stem as application, the reference must be appropriate (i.e. make sense) in relation to the point being made.
The following words are likely to be appropriate for this question:
- (Children's) toys
- Private limited company
- Market research
- 30 (suppliers)
- $ 200000 (current liabilities)
Other appropriate examples can be credited.
Knowledge can be awarded for identifying an objective of either the business (other than profit) or stakeholder.
Analysis mark for explaining how this might conflict with the other party.