What you’ll learn5 learning objectivesChoose one objective for a focused lesson, or study the complete topic.5.9.1(HL)—MIS foundations• Define data analytics, database, cybersecurity, and cybercrime• Management information systems support data-based decision-making and organizational controlSyllabus objective5.9.2(HL)—Advanced computer technologies• Analyse critical infrastructures including artificial neural networks, data centres, and cloud computing• Analyse virtual reality, the internet of things, artificial intelligence, and big dataSyllabus objective5.9.3(HL)—Data and customers• Evaluate customer loyalty programmes• Evaluate the use of data mining to inform decision-making• Data can improve targeting, loyalty, forecasting, and personalizationSyllabus objective5.9.4(HL)—Data and employees• Evaluate use of data to manage and monitor employees, including Digital Taylorism• Employee data can improve control and productivity but raises ethical and trust issuesSyllabus objective5.9.5(HL)—MIS benefits, risks, and ethics• Evaluate benefits, risks, and ethical implications of management information systems and technological innovation• Consider business decision-making, stakeholders, privacy, bias, security, accountability, and disruptionSyllabus objective