What you’ll learn4 learning objectivesChoose one objective for a focused lesson, or study the complete topic.2.1.1Role of human resource management• Analyse the role of human resource management• HRM manages workforce planning, recruitment, training, motivation, appraisal, communication, and employee relationsSyllabus objective2.1.2Human resource planning factors• Analyse internal and external factors influencing human resource planning• Factors include demographic change, labour mobility, immigration, flexi-time, and the gig economySyllabus objective2.1.3Resistance to change• Analyse reasons for resistance to change in the workplace• Resistance can arise from uncertainty, fear, poor communication, loss of status, workload, or cultureSyllabus objective2.1.4Reducing change resistance• Evaluate HR strategies for reducing impact of change and resistance• Strategies include communication, training, participation, support, negotiation, and leadershipSyllabus objective