What you’ll learn3 learning objectivesChoose one objective for a focused lesson, or study the complete topic.2.7.1(HL)—Sources of workplace conflict• Analyse sources of conflict in the workplace• Conflict may arise from pay, working conditions, management style, redundancies, contracts, culture, or communicationSyllabus objective2.7.2(HL)—Employee and employer approaches to conflict• Evaluate employee approaches including collective bargaining, work-to-rule, and strike action• Evaluate employer approaches including collective bargaining, redundancy threats, contract changes, closure, and lockoutsSyllabus objective2.7.3(HL)—Conflict resolution• Evaluate conciliation, arbitration, employee participation, industrial democracy, no-strike agreements, and single-union agreements• Conflict resolution aims to reduce disruption while balancing stakeholder interestsSyllabus objective