What you’ll learn2 learning objectivesChoose one objective for a focused lesson, or study the complete topic.2.6.1Formal and informal communication• Evaluate formal and informal communication methods for an organization in a given situation• Method choice depends on urgency, audience, confidentiality, cost, complexity, and feedback needsSyllabus objective2.6.2Barriers to communication• Analyse barriers to communication• Barriers include noise, language, culture, hierarchy, technology, overload, filtering, and poor feedbackSyllabus objective