1.3.5 - Entrepreneurs and leaders

Syllabus
2017
Topic
1.3.5
Level
AS

Learning objectives

An entrepreneur turns an idea into an operating business

An entrepreneur is a person who identifies or develops an idea, takes the risk of setting up a business and organises resources to make the offer available. Creation is a sequence of decisions, not only the act of registration.

Creation task Entrepreneurial decision
identify an opportunity which customer problem or unmet need is worth addressing?
shape the offer what product or service will create value and how is it different?
test demand what evidence reduces uncertainty before full commitment?
assemble resources which people, finance, premises, suppliers and technology are required?
launch how will customers buy and how will operations deliver reliably?

The entrepreneur commits time, income or capital before the result is certain. Market research and testing can reduce avoidable risk, but cannot remove it. The role also involves choosing objectives and ownership arrangements within the available resources.

Having an idea alone does not establish entrepreneurship. The entrepreneur acts to create or run the business and accepts consequences; success and profit are possible outcomes, not part of the definition.

Running and developing a business changes the entrepreneur's role

After launch, the entrepreneur must keep the business operating while deciding how it should improve, expand or adapt. Running protects current delivery; development builds future capability.

Running the business Expanding or developing it
manage cash, people, suppliers and customer service add capacity, products, locations or markets
monitor cost, quality and demand invest in innovation, skills and systems
solve immediate operating problems choose finance and structure for a larger scale
preserve reliability and reputation delegate decisions and manage greater complexity

Growth can create revenue and scale economies, but it also requires finance, working capital, recruitment and control. The entrepreneur must compare demand evidence and capability with the extra risk, rather than treating expansion as automatic success.

Development need not mean becoming physically larger. Improving a process, product or customer proposition can develop the business, while uncontrolled sales growth can damage cash flow or service.

Intrapreneurs innovate from inside an existing business

Intrapreneurship is entrepreneurial behaviour by an employee within an established organisation. The employee identifies and develops an innovation while the business supplies much of the finance, assets, brand and operating platform.

Feature Entrepreneur Intrapreneur
setting creates or owns a venture works inside an existing business
resource access must assemble resources can use organisational resources and knowledge
personal financial risk usually greater usually lower, though career and reputation remain at risk
value created new business and offer innovation or improvement for the employer

Autonomy, time, recognition and access to decision-makers can turn employee ideas into new products or processes. This may diversify revenue and strengthen competitiveness, while the business retains experienced people who want to innovate.

Innovation is not automatically intrapreneurship. The employee must exercise initiative to develop change inside the organisation; routine implementation of a manager's instruction is different.

Entrepreneurial barriers restrict action before demand is proven

A barrier to entrepreneurship is a condition that makes starting a business harder or less likely. Pearson highlights entrepreneurial capacity, access to finance, lack of training or know-how, and fear of failure or low confidence.

Barrier How it constrains the start-up Possible response
limited capacity insufficient time, networks or ability to organise resources partner, prioritise or start at smaller scale
access to finance cannot fund equipment, stock or early cash needs strengthen evidence, reduce scope or seek suitable finance
lack of know-how weak marketing, finance or operational decisions training, advice or complementary expertise
fear of failure delays commitment or avoids necessary risk test assumptions and define affordable downside

Competition and brand-building cost can intensify these barriers, but the exact constraint depends on the person, idea and market. A partner may supply missing skill while also sharing control and reward.

A barrier is not proof that the idea should proceed or stop. Removing finance or confidence constraints cannot create demand, and passion cannot replace required capability.

Risk can be estimated; uncertainty resists reliable probability

Risk exists when possible outcomes and their probabilities can be known, estimated or consciously considered. Uncertainty arises when unexpected external change makes the alternatives or probabilities unreliable.

Feature Risk Uncertainty
knowledge outcomes and likelihoods can be estimated likelihoods or even outcomes are not known reliably
response research, forecast, insure, diversify or limit exposure build resilience, scenarios, flexibility and contingency
entrepreneurial example investing savings when demand may be lower than forecast an unforeseen political, health or technology shock

An entrepreneur identifies what is exposed—income, savings, assets, time or reputation—then tests assumptions and limits a failure's impact. Scenario planning can prepare responses to uncertainty even when it cannot assign a dependable probability.

Risk is not the same as a bad outcome, and planning cannot turn all uncertainty into measurable risk. Higher risk may offer higher potential reward but does not guarantee it.

Entrepreneurial characteristics shape behaviour; skills enable action

Characteristics are personal qualities that influence how an entrepreneur responds; skills are learned abilities used to perform tasks. Both can support success, but neither works independently of the idea, resources and market.

Characteristics Behaviour supported Skills Task enabled
creativity imagines a different solution problem-solving evaluates and resolves obstacles
resilience/hard work persists through setbacks organisation coordinates time and resources
initiative acts without waiting for direction communication/teamwork persuades and works with stakeholders
self-confidence commits and presents the idea numeracy/IT handles data, finance and digital operations
risk taking accepts a considered exposure research and planning tests assumptions before commitment

Evidence should connect the quality or skill to a decision and then to an outcome—for example, creativity produces a differentiated offer only if execution and customer demand support it.

Traits are not fixed guarantees. Resilience can become persistence with a weak idea, confidence can become overconfidence, and missing skills can sometimes be learned or supplied by a team.

Entrepreneurs combine financial and non-financial motives

An entrepreneurial motive is a reason for setting up a business. Financial motives concern income or profit; non-financial motives concern the way the entrepreneur wants to work or the change they want to create.

Motive Meaning
profit maximisation pursue the greatest feasible gap between revenue and total cost
profit satisficing accept enough profit to meet chosen needs while pursuing other aims
ethical stance operate according to moral principles
social entrepreneurship use enterprise to address a social or environmental purpose
independence control decisions and direction
home working gain location or work-life flexibility

Motives can reinforce or conflict. An ethical proposition may differentiate the business and increase demand, or raise cost and reduce margin. Independence may be valuable but also places responsibility and risk on the owner.

A non-financial motive does not mean profit is irrelevant: a social enterprise needs sufficient revenue and cash to continue. Profit satisficing is a deliberate threshold, not accidental low profit.

Survival protects the ability to keep trading

Survival is the objective of continuing to operate and meet obligations. It is often the immediate priority for a start-up, a business facing weak demand or a period of cash-flow pressure.

Survival decision Why it may help Possible sacrifice
conserve cash preserves ability to pay near-term obligations delays investment or owner drawings
protect core customers maintains dependable revenue less attention to expansion
control avoidable cost extends available resources excessive cuts can weaken quality or capability
secure suitable finance bridges a temporary gap interest, repayment or shared control

Survival can take priority over profit maximisation in the short run because a profitable-looking business can fail if cash arrives after payments are due. Once secure, the business may shift towards growth, welfare or social objectives.

Survival is not the same as refusing all risk or making a profit in every period. Continual survival mode can prevent necessary investment, while sales alone do not prove that obligations can be paid.

Profit maximisation seeks the largest revenue-cost gap

Profit maximisation is the objective of achieving the greatest feasible profit, not merely earning a positive profit or increasing revenue.

profit=totalrevenuetotalcostprofit = total revenue - total cost

The business can pursue the objective by changing price and volume to raise revenue, improving the mix of products, or reducing costs without damaging the value that sustains demand. Profit can finance replacement, innovation, expansion and returns to owners.

Evidence Why it matters
price and quantity response a price rise may reduce sales volume
direct and indirect cost cost cuts may create quality or service loss
time horizon investment can reduce current profit but raise future profit
other objectives social purpose or customer access may justify lower maximum profit

Revenue maximisation and cost minimisation do not automatically maximise profit. The largest gap may require spending more where that spending creates still greater revenue or future capability.

Business objectives define different versions of success

Beyond survival and profit maximisation, the specification requires six objectives. Each directs attention to a different outcome and can support or conflict with the others.

Objective Intended outcome Important tension
sales maximisation sell the greatest feasible volume high sales can have low margin
market share increase the business's proportion of market sales price or promotion cost may reduce profit
cost efficiency minimise waste and cost for required output cuts can damage quality or capability
employee welfare improve employee well-being and conditions benefits cost money but may aid retention and service
customer satisfaction meet or exceed customer expectations higher service cost must create value
social objectives benefit society or environment commitment can raise cost or strengthen differentiation

Priorities depend on ownership, stage, finances, stakeholder values and market conditions. Objectives may form a chain: welfare can improve service, satisfaction and repeat demand; cost efficiency can fund competitive prices.

Objectives are not labels proven by publicity. Use measurable behaviour and outcomes, and do not assume a social or welfare objective always conflicts with profit.

Opportunity cost is the value of the next-best choice forgone

Opportunity cost is the value of the next-best alternative given up when a choice is made. Scarce time, finance or capacity creates it even when no cash payment occurs.

  1. Define the decision and resource constraint. 2. List realistic alternatives. 3. Rank them using the decision-maker's objective. 4. Identify the best rejected alternative. 5. State the benefit sacrificed—not every rejected option and not simply the money spent.
Choice made Possible next-best alternative Opportunity cost
owner spends evenings launching study for a qualification value of the qualification progress forgone
savings fund equipment safer investment return and security of that investment
factory makes product A make product B contribution or objective benefit from B

Opportunity cost is subjective to the relevant objective and information. It is not always monetary, and it is not the sum of all alternatives or the accounting cost of the chosen option.

A trade-off means gaining more of one outcome limits another

A trade-off occurs when two outcomes cannot both be fully achieved with the available resources or conditions. Choosing more of one requires accepting less of another or a different disadvantage.

Decision Gain Sacrifice or pressure
premium quality materials differentiation and satisfaction higher cost or price
low penetration price trial and possible market share lower contribution per unit
ethical sourcing social impact and reputation potentially higher input cost
employee welfare investment retention and motivation short-run expenditure
rapid expansion reach and revenue opportunity cash, control and service risk

A real trade-off requires a mechanism. Higher ethical cost may reduce profit if customers will not pay more, but differentiation may raise demand so that both social impact and profit improve. State the conditions and time horizon before deciding severity.

Trade-off does not mean two objectives always conflict or that compromise is exactly equal. Innovation, spare capacity or changed demand can weaken or remove the constraint.