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Unit 1: Marketing and People

Syllabus
2017
Section
Level
AS

Exam analysis

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In this section

Topic 1.3.1

1.3.1 - Meeting customer needs

Objectives in this topic

a - Mass and niche markets

Compare mass and niche markets, including characteristics, market size, market share and brands.

Use a - mass and niche markets to connect the rule to the data and decision in the question.

This matters because a - mass and niche markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - mass and niche markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Mass and niche markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Dynamic markets

Explain dynamic markets, including online retailing, market change, innovation, market growth and adapting to change.

Use b - dynamic markets to connect the rule to the data and decision in the question.

This matters because b - dynamic markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - dynamic markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Dynamic markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Competition and markets

Explain how competition affects markets.

Use c - competition and markets to connect the rule to the data and decision in the question.

This matters because c - competition and markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - competition and markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Competition and markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Risk and uncertainty

Distinguish risk from uncertainty in business decisions.

Use d - risk and uncertainty to connect the rule to the data and decision in the question.

This matters because d - risk and uncertainty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - risk and uncertainty to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Risk and uncertainty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Market research data

Use primary and secondary market research data, both quantitative and qualitative, to identify needs, estimate demand and understand consumer behaviour.

Use a - market research data to connect the rule to the data and decision in the question.

This matters because a - market research data determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - market research data to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Market research data is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Primary market research methods

Evaluate surveys, questionnaires, focus groups, consumer panels, interviews, product trials and test marketing.

Use b - primary market research methods to connect the rule to the data and decision in the question.

This matters because b - primary market research methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - primary market research methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Primary market research methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Secondary market research methods

Use secondary sources such as websites, social media, newspapers, magazines, TV, radio, reports and databases.

Use c - secondary market research methods to connect the rule to the data and decision in the question.

This matters because c - secondary market research methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - secondary market research methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Secondary market research methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Sampling methods

Apply random, quota and stratified sampling methods.

Use d - sampling methods to connect the rule to the data and decision in the question.

This matters because d - sampling methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - sampling methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Sampling methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Product and market orientation

Distinguish product orientation from market orientation.

Use a - product and market orientation to connect the rule to the data and decision in the question.

This matters because a - product and market orientation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - product and market orientation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Product and market orientation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Market mapping

Use market mapping to position businesses, brands or products.

Use b - market mapping to connect the rule to the data and decision in the question.

This matters because b - market mapping determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - market mapping to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Market mapping is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Market segmentation

Explain market segmentation and its use in targeting customers.

Use c - market segmentation to connect the rule to the data and decision in the question.

This matters because c - market segmentation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - market segmentation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Market segmentation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Competitive advantage

Explain competitive advantage for a product or service.

Use d - competitive advantage to connect the rule to the data and decision in the question.

This matters because d - competitive advantage determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - competitive advantage to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Competitive advantage is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - Product differentiation

Explain the purpose of product differentiation.

Use e - product differentiation to connect the rule to the data and decision in the question.

This matters because e - product differentiation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - product differentiation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - Product differentiation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

f - Adding value

Explain how businesses add value to products or services.

Use f - adding value to connect the rule to the data and decision in the question.

This matters because f - adding value determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply f - adding value to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: f - Adding value is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

Topic 1.3.2

1.3.2 - The market

Objectives in this topic

a - Changes in demand

Analyse demand changes caused by substitute and complementary prices, incomes, tastes, marketing, demographics, shocks and seasonality.

Use a - changes in demand to connect the rule to the data and decision in the question.

This matters because a - changes in demand determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - changes in demand to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Changes in demand is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Changes in supply

Analyse supply changes caused by production costs, technology, indirect taxes, subsidies and external shocks.

Use a - changes in supply to connect the rule to the data and decision in the question.

This matters because a - changes in supply determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - changes in supply to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Changes in supply is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Demand and supply interaction

Explain how demand and supply interact in a market.

Use a - demand and supply interaction to connect the rule to the data and decision in the question.

This matters because a - demand and supply interaction determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - demand and supply interaction to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Demand and supply interaction is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Demand and supply diagrams

Draw and interpret demand and supply diagrams to show causes and consequences of shifts.

Use b - demand and supply diagrams to connect the rule to the data and decision in the question.

This matters because b - demand and supply diagrams determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - demand and supply diagrams to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Demand and supply diagrams is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - PED calculation

Calculate price elasticity of demand.

Use a - ped calculation to connect the rule to the data and decision in the question.

This matters because a - ped calculation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - ped calculation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - PED calculation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - PED values

Interpret numerical values of price elasticity of demand.

Use b - ped values to connect the rule to the data and decision in the question.

This matters because b - ped values determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - ped values to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - PED values is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Factors affecting PED

Explain factors that influence price elasticity of demand.

Use c - factors affecting ped to connect the rule to the data and decision in the question.

This matters because c - factors affecting ped determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - factors affecting ped to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Factors affecting PED is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - PED and pricing

Evaluate the significance of price elasticity of demand for business pricing decisions.

Use d - ped and pricing to connect the rule to the data and decision in the question.

This matters because d - ped and pricing determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - ped and pricing to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - PED and pricing is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - PED and total revenue

Calculate and interpret the relationship between price elasticity of demand and total revenue.

Use e - ped and total revenue to connect the rule to the data and decision in the question.

This matters because e - ped and total revenue determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - ped and total revenue to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - PED and total revenue is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - YED calculation

Calculate income elasticity of demand.

Use a - yed calculation to connect the rule to the data and decision in the question.

This matters because a - yed calculation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - yed calculation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - YED calculation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Normal and inferior goods

Distinguish normal goods from inferior goods.

Use b - normal and inferior goods to connect the rule to the data and decision in the question.

This matters because b - normal and inferior goods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - normal and inferior goods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Normal and inferior goods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - YED values

Interpret numerical values of income elasticity of demand.

Use c - yed values to connect the rule to the data and decision in the question.

This matters because c - yed values determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - yed values to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - YED values is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Factors affecting YED

Explain factors that influence income elasticity of demand.

Use d - factors affecting yed to connect the rule to the data and decision in the question.

This matters because d - factors affecting yed determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - factors affecting yed to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Factors affecting YED is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - YED and business decisions

Evaluate the significance of income elasticity of demand to businesses.

Use e - yed and business decisions to connect the rule to the data and decision in the question.

This matters because e - yed and business decisions determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - yed and business decisions to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - YED and business decisions is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

Topic 1.3.3

1.3.3 - Marketing mix and strategy

Objectives in this topic

a - Marketing objectives

Analyse marketing objectives such as increasing market share, increasing revenue and building a brand.

Use a - marketing objectives to connect the rule to the data and decision in the question.

This matters because a - marketing objectives determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - marketing objectives to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Marketing objectives is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Product life cycle

Use the product life cycle and extension strategies.

Use b - product life cycle to connect the rule to the data and decision in the question.

This matters because b - product life cycle determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - product life cycle to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Product life cycle is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Boston Matrix

Apply the Boston Matrix to a product portfolio.

Use c - boston matrix to connect the rule to the data and decision in the question.

This matters because c - boston matrix determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - boston matrix to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Boston Matrix is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Marketing mix concept

Explain the concept of the marketing mix.

Use d - marketing mix concept to connect the rule to the data and decision in the question.

This matters because d - marketing mix concept determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - marketing mix concept to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Marketing mix concept is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - Marketing strategy by market type

Evaluate marketing strategies for mass markets, niche markets, B2B and B2C contexts.

Use e - marketing strategy by market type to connect the rule to the data and decision in the question.

This matters because e - marketing strategy by market type determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - marketing strategy by market type to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - Marketing strategy by market type is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

f - Consumer behaviour and loyalty

Explain how businesses use consumer behaviour to develop customer loyalty.

Use f - consumer behaviour and loyalty to connect the rule to the data and decision in the question.

This matters because f - consumer behaviour and loyalty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply f - consumer behaviour and loyalty to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: f - Consumer behaviour and loyalty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Design mix

Analyse function, aesthetics and cost or economic manufacture in the design mix.

Use a - design mix to connect the rule to the data and decision in the question.

This matters because a - design mix determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - design mix to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Design mix is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Design mix and social trends

Evaluate changes to the design mix in response to resource depletion, waste minimisation, reuse, recycling and ethical sourcing.

Use b - design mix and social trends to connect the rule to the data and decision in the question.

This matters because b - design mix and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - design mix and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Design mix and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Types of promotion

Explain types of promotion.

Use a - types of promotion to connect the rule to the data and decision in the question.

This matters because a - types of promotion determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - types of promotion to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Types of promotion is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Types of branding

Explain types of branding.

Use b - types of branding to connect the rule to the data and decision in the question.

This matters because b - types of branding determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - types of branding to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Types of branding is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Benefits of strong branding

Analyse added value, premium pricing and reduced price elasticity from strong branding.

Use c - benefits of strong branding to connect the rule to the data and decision in the question.

This matters because c - benefits of strong branding determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - benefits of strong branding to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Benefits of strong branding is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Building a brand

Evaluate brand building through USPs, differentiation, advertising, sponsorship and social media.

Use d - building a brand to connect the rule to the data and decision in the question.

This matters because d - building a brand determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - building a brand to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Building a brand is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - Branding, promotion and social trends

Analyse viral marketing, social media and emotional branding as responses to social trends.

Use e - branding, promotion and social trends to connect the rule to the data and decision in the question.

This matters because e - branding, promotion and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - branding, promotion and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - Branding, promotion and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Pricing strategies

Evaluate cost-plus, skimming, penetration, predatory, competitive and psychological pricing.

Use a - pricing strategies to connect the rule to the data and decision in the question.

This matters because a - pricing strategies determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - pricing strategies to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Pricing strategies is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Choosing a pricing strategy

Assess how differentiation, PED, competition, brand strength, product life cycle stage, costs and profit needs affect pricing strategy.

Use b - choosing a pricing strategy to connect the rule to the data and decision in the question.

This matters because b - choosing a pricing strategy determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - choosing a pricing strategy to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Choosing a pricing strategy is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Pricing and social trends

Analyse changes in pricing caused by online sales and price comparison sites.

Use c - pricing and social trends to connect the rule to the data and decision in the question.

This matters because c - pricing and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - pricing and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Pricing and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Distribution channels

Compare four-stage, three-stage and two-stage distribution channels.

Use a - distribution channels to connect the rule to the data and decision in the question.

This matters because a - distribution channels determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - distribution channels to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Distribution channels is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Changes in distribution

Analyse changes in distribution methods.

Use b - changes in distribution to connect the rule to the data and decision in the question.

This matters because b - changes in distribution determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - changes in distribution to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Changes in distribution is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

Topic 1.3.4

1.3.4 - Managing people

Objectives in this topic

a - Staff as asset or cost

Compare treating staff as an asset with treating staff as a cost.

Use a - staff as asset or cost to connect the rule to the data and decision in the question.

This matters because a - staff as asset or cost determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - staff as asset or cost to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Staff as asset or cost is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Flexible workforce

Evaluate multi-skilling, part-time and temporary work, zero-hour contracts, flexible hours, home working and outsourcing.

Use b - flexible workforce to connect the rule to the data and decision in the question.

This matters because b - flexible workforce determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - flexible workforce to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Flexible workforce is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Dismissal and redundancy

Distinguish dismissal from redundancy.

Use c - dismissal and redundancy to connect the rule to the data and decision in the question.

This matters because c - dismissal and redundancy determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - dismissal and redundancy to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Dismissal and redundancy is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Employer and employee relationships

Compare individual approaches with collective bargaining.

Use d - employer and employee relationships to connect the rule to the data and decision in the question.

This matters because d - employer and employee relationships determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - employer and employee relationships to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Employer and employee relationships is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Recruitment and selection

Explain recruitment and selection, including internal and external recruitment.

Use a - recruitment and selection to connect the rule to the data and decision in the question.

This matters because a - recruitment and selection determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - recruitment and selection to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Recruitment and selection is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Recruitment and training costs

Analyse the costs of recruitment, selection and training.

Use b - recruitment and training costs to connect the rule to the data and decision in the question.

This matters because b - recruitment and training costs determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - recruitment and training costs to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Recruitment and training costs is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Types of training

Compare induction, on-the-job and off-the-job training.

Use c - types of training to connect the rule to the data and decision in the question.

This matters because c - types of training determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - types of training to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Types of training is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Organisational structure

Analyse hierarchy, chain of command, span of control, centralisation and decentralisation.

Use a - organisational structure to connect the rule to the data and decision in the question.

This matters because a - organisational structure determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - organisational structure to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Organisational structure is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Types of structure

Compare tall, flat and matrix structures.

Use b - types of structure to connect the rule to the data and decision in the question.

This matters because b - types of structure determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - types of structure to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Types of structure is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Structure, efficiency and motivation

Assess the impact of organisational structures on business efficiency and employee motivation.

Use c - structure, efficiency and motivation to connect the rule to the data and decision in the question.

This matters because c - structure, efficiency and motivation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - structure, efficiency and motivation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Structure, efficiency and motivation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Importance of motivation

Explain the importance of employee motivation to a business.

Use a - importance of motivation to connect the rule to the data and decision in the question.

This matters because a - importance of motivation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - importance of motivation to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Importance of motivation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Motivation theories

Apply Taylor, Mayo, Maslow and Herzberg motivation theories.

Use b - motivation theories to connect the rule to the data and decision in the question.

This matters because b - motivation theories determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - motivation theories to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Motivation theories is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Financial motivation methods

Evaluate piecework, commission, bonus, profit share and performance-related pay.

Use c - financial motivation methods to connect the rule to the data and decision in the question.

This matters because c - financial motivation methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - financial motivation methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Financial motivation methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Non-financial motivation methods

Evaluate delegation, consultation, empowerment, team working, flexible working, job enrichment, job rotation and job enlargement.

Use d - non-financial motivation methods to connect the rule to the data and decision in the question.

This matters because d - non-financial motivation methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - non-financial motivation methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Non-financial motivation methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Management and leadership

Distinguish management from leadership.

Use a - management and leadership to connect the rule to the data and decision in the question.

This matters because a - management and leadership determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - management and leadership to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Management and leadership is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Leadership styles

Compare autocratic, paternalistic, democratic and laissez-faire leadership styles.

Use b - leadership styles to connect the rule to the data and decision in the question.

This matters because b - leadership styles determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - leadership styles to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Leadership styles is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Entrepreneur to leader

Analyse the difficulty of moving from entrepreneur to leader.

Use c - entrepreneur to leader to connect the rule to the data and decision in the question.

This matters because c - entrepreneur to leader determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - entrepreneur to leader to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Entrepreneur to leader is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

Topic 1.3.5

1.3.5 - Entrepreneurs and leaders

Objectives in this topic

a - Creating a business

Explain the entrepreneur role in creating and setting up a business.

Use a - creating a business to connect the rule to the data and decision in the question.

This matters because a - creating a business determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - creating a business to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Creating a business is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Running and developing a business

Explain the entrepreneur role in running, expanding and developing a business.

Use b - running and developing a business to connect the rule to the data and decision in the question.

This matters because b - running and developing a business determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - running and developing a business to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Running and developing a business is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Intrapreneurship

Explain innovation within a business through intrapreneurship.

Use c - intrapreneurship to connect the rule to the data and decision in the question.

This matters because c - intrapreneurship determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - intrapreneurship to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Intrapreneurship is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

d - Barriers to entrepreneurship

Analyse barriers to entrepreneurship.

Use d - barriers to entrepreneurship to connect the rule to the data and decision in the question.

This matters because d - barriers to entrepreneurship determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply d - barriers to entrepreneurship to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: d - Barriers to entrepreneurship is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

e - Entrepreneurial risk and uncertainty

Explain how entrepreneurs anticipate risk and uncertainty in the business environment.

Use e - entrepreneurial risk and uncertainty to connect the rule to the data and decision in the question.

This matters because e - entrepreneurial risk and uncertainty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply e - entrepreneurial risk and uncertainty to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: e - Entrepreneurial risk and uncertainty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Entrepreneurial characteristics and skills

Identify characteristics and skills required by entrepreneurs.

Use a - entrepreneurial characteristics and skills to connect the rule to the data and decision in the question.

This matters because a - entrepreneurial characteristics and skills determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - entrepreneurial characteristics and skills to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Entrepreneurial characteristics and skills is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Motives for setting up businesses

Compare financial motives such as profit maximisation and satisficing with non-financial motives such as ethics, social entrepreneurship, independence and home working.

Use b - motives for setting up businesses to connect the rule to the data and decision in the question.

This matters because b - motives for setting up businesses determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - motives for setting up businesses to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Motives for setting up businesses is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Survival objective

Explain survival as a business objective.

Use a - survival objective to connect the rule to the data and decision in the question.

This matters because a - survival objective determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - survival objective to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Survival objective is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Profit maximisation objective

Explain profit maximisation as a business objective.

Use b - profit maximisation objective to connect the rule to the data and decision in the question.

This matters because b - profit maximisation objective determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - profit maximisation objective to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Profit maximisation objective is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

c - Other business objectives

Analyse sales maximisation, market share, cost efficiency, employee welfare, customer satisfaction and social objectives.

Use c - other business objectives to connect the rule to the data and decision in the question.

This matters because c - other business objectives determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply c - other business objectives to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: c - Other business objectives is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

a - Opportunity cost

Apply opportunity cost to business choices.

Use a - opportunity cost to connect the rule to the data and decision in the question.

This matters because a - opportunity cost determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply a - opportunity cost to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: a - Opportunity cost is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

b - Trade-offs

Analyse trade-offs in business choices.

Use b - trade-offs to connect the rule to the data and decision in the question.

This matters because b - trade-offs determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.

Example: apply b - trade-offs to one small, clearly defined case, show the key step or comparison, and explain the result in words.

Boundary: b - Trade-offs is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.

ConceptA-Level Edexcel Business AS