Unit 1: Marketing and People
- Syllabus
- 2017
- Section
- —
- Level
- AS

Published Concept pages under this syllabus area do not have tagged past-paper appearances in the selected level yet.
Recent 5 years
Topic 1.3.1
Compare mass and niche markets, including characteristics, market size, market share and brands.
Use a - mass and niche markets to connect the rule to the data and decision in the question.
This matters because a - mass and niche markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - mass and niche markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Mass and niche markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain dynamic markets, including online retailing, market change, innovation, market growth and adapting to change.
Use b - dynamic markets to connect the rule to the data and decision in the question.
This matters because b - dynamic markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - dynamic markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Dynamic markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain how competition affects markets.
Use c - competition and markets to connect the rule to the data and decision in the question.
This matters because c - competition and markets determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - competition and markets to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Competition and markets is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Distinguish risk from uncertainty in business decisions.
Use d - risk and uncertainty to connect the rule to the data and decision in the question.
This matters because d - risk and uncertainty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - risk and uncertainty to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Risk and uncertainty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Use primary and secondary market research data, both quantitative and qualitative, to identify needs, estimate demand and understand consumer behaviour.
Use a - market research data to connect the rule to the data and decision in the question.
This matters because a - market research data determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - market research data to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Market research data is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate surveys, questionnaires, focus groups, consumer panels, interviews, product trials and test marketing.
Use b - primary market research methods to connect the rule to the data and decision in the question.
This matters because b - primary market research methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - primary market research methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Primary market research methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Use secondary sources such as websites, social media, newspapers, magazines, TV, radio, reports and databases.
Use c - secondary market research methods to connect the rule to the data and decision in the question.
This matters because c - secondary market research methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - secondary market research methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Secondary market research methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Apply random, quota and stratified sampling methods.
Use d - sampling methods to connect the rule to the data and decision in the question.
This matters because d - sampling methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - sampling methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Sampling methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Distinguish product orientation from market orientation.
Use a - product and market orientation to connect the rule to the data and decision in the question.
This matters because a - product and market orientation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - product and market orientation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Product and market orientation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Use market mapping to position businesses, brands or products.
Use b - market mapping to connect the rule to the data and decision in the question.
This matters because b - market mapping determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - market mapping to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Market mapping is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain market segmentation and its use in targeting customers.
Use c - market segmentation to connect the rule to the data and decision in the question.
This matters because c - market segmentation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - market segmentation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Market segmentation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain competitive advantage for a product or service.
Use d - competitive advantage to connect the rule to the data and decision in the question.
This matters because d - competitive advantage determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - competitive advantage to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Competitive advantage is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain the purpose of product differentiation.
Use e - product differentiation to connect the rule to the data and decision in the question.
This matters because e - product differentiation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - product differentiation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - Product differentiation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain how businesses add value to products or services.
Use f - adding value to connect the rule to the data and decision in the question.
This matters because f - adding value determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply f - adding value to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: f - Adding value is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Topic 1.3.2
Analyse demand changes caused by substitute and complementary prices, incomes, tastes, marketing, demographics, shocks and seasonality.
Use a - changes in demand to connect the rule to the data and decision in the question.
This matters because a - changes in demand determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - changes in demand to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Changes in demand is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse supply changes caused by production costs, technology, indirect taxes, subsidies and external shocks.
Use a - changes in supply to connect the rule to the data and decision in the question.
This matters because a - changes in supply determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - changes in supply to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Changes in supply is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain how demand and supply interact in a market.
Use a - demand and supply interaction to connect the rule to the data and decision in the question.
This matters because a - demand and supply interaction determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - demand and supply interaction to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Demand and supply interaction is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Draw and interpret demand and supply diagrams to show causes and consequences of shifts.
Use b - demand and supply diagrams to connect the rule to the data and decision in the question.
This matters because b - demand and supply diagrams determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - demand and supply diagrams to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Demand and supply diagrams is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Calculate price elasticity of demand.
Use a - ped calculation to connect the rule to the data and decision in the question.
This matters because a - ped calculation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - ped calculation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - PED calculation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Interpret numerical values of price elasticity of demand.
Use b - ped values to connect the rule to the data and decision in the question.
This matters because b - ped values determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - ped values to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - PED values is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain factors that influence price elasticity of demand.
Use c - factors affecting ped to connect the rule to the data and decision in the question.
This matters because c - factors affecting ped determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - factors affecting ped to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Factors affecting PED is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate the significance of price elasticity of demand for business pricing decisions.
Use d - ped and pricing to connect the rule to the data and decision in the question.
This matters because d - ped and pricing determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - ped and pricing to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - PED and pricing is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Calculate and interpret the relationship between price elasticity of demand and total revenue.
Use e - ped and total revenue to connect the rule to the data and decision in the question.
This matters because e - ped and total revenue determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - ped and total revenue to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - PED and total revenue is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Calculate income elasticity of demand.
Use a - yed calculation to connect the rule to the data and decision in the question.
This matters because a - yed calculation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - yed calculation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - YED calculation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Distinguish normal goods from inferior goods.
Use b - normal and inferior goods to connect the rule to the data and decision in the question.
This matters because b - normal and inferior goods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - normal and inferior goods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Normal and inferior goods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Interpret numerical values of income elasticity of demand.
Use c - yed values to connect the rule to the data and decision in the question.
This matters because c - yed values determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - yed values to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - YED values is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain factors that influence income elasticity of demand.
Use d - factors affecting yed to connect the rule to the data and decision in the question.
This matters because d - factors affecting yed determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - factors affecting yed to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Factors affecting YED is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate the significance of income elasticity of demand to businesses.
Use e - yed and business decisions to connect the rule to the data and decision in the question.
This matters because e - yed and business decisions determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - yed and business decisions to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - YED and business decisions is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Topic 1.3.3
Analyse marketing objectives such as increasing market share, increasing revenue and building a brand.
Use a - marketing objectives to connect the rule to the data and decision in the question.
This matters because a - marketing objectives determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - marketing objectives to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Marketing objectives is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Use the product life cycle and extension strategies.
Use b - product life cycle to connect the rule to the data and decision in the question.
This matters because b - product life cycle determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - product life cycle to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Product life cycle is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Apply the Boston Matrix to a product portfolio.
Use c - boston matrix to connect the rule to the data and decision in the question.
This matters because c - boston matrix determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - boston matrix to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Boston Matrix is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain the concept of the marketing mix.
Use d - marketing mix concept to connect the rule to the data and decision in the question.
This matters because d - marketing mix concept determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - marketing mix concept to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Marketing mix concept is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate marketing strategies for mass markets, niche markets, B2B and B2C contexts.
Use e - marketing strategy by market type to connect the rule to the data and decision in the question.
This matters because e - marketing strategy by market type determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - marketing strategy by market type to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - Marketing strategy by market type is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain how businesses use consumer behaviour to develop customer loyalty.
Use f - consumer behaviour and loyalty to connect the rule to the data and decision in the question.
This matters because f - consumer behaviour and loyalty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply f - consumer behaviour and loyalty to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: f - Consumer behaviour and loyalty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse function, aesthetics and cost or economic manufacture in the design mix.
Use a - design mix to connect the rule to the data and decision in the question.
This matters because a - design mix determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - design mix to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Design mix is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate changes to the design mix in response to resource depletion, waste minimisation, reuse, recycling and ethical sourcing.
Use b - design mix and social trends to connect the rule to the data and decision in the question.
This matters because b - design mix and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - design mix and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Design mix and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain types of promotion.
Use a - types of promotion to connect the rule to the data and decision in the question.
This matters because a - types of promotion determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - types of promotion to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Types of promotion is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain types of branding.
Use b - types of branding to connect the rule to the data and decision in the question.
This matters because b - types of branding determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - types of branding to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Types of branding is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse added value, premium pricing and reduced price elasticity from strong branding.
Use c - benefits of strong branding to connect the rule to the data and decision in the question.
This matters because c - benefits of strong branding determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - benefits of strong branding to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Benefits of strong branding is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate brand building through USPs, differentiation, advertising, sponsorship and social media.
Use d - building a brand to connect the rule to the data and decision in the question.
This matters because d - building a brand determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - building a brand to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Building a brand is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse viral marketing, social media and emotional branding as responses to social trends.
Use e - branding, promotion and social trends to connect the rule to the data and decision in the question.
This matters because e - branding, promotion and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - branding, promotion and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - Branding, promotion and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate cost-plus, skimming, penetration, predatory, competitive and psychological pricing.
Use a - pricing strategies to connect the rule to the data and decision in the question.
This matters because a - pricing strategies determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - pricing strategies to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Pricing strategies is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Assess how differentiation, PED, competition, brand strength, product life cycle stage, costs and profit needs affect pricing strategy.
Use b - choosing a pricing strategy to connect the rule to the data and decision in the question.
This matters because b - choosing a pricing strategy determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - choosing a pricing strategy to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Choosing a pricing strategy is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse changes in pricing caused by online sales and price comparison sites.
Use c - pricing and social trends to connect the rule to the data and decision in the question.
This matters because c - pricing and social trends determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - pricing and social trends to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Pricing and social trends is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare four-stage, three-stage and two-stage distribution channels.
Use a - distribution channels to connect the rule to the data and decision in the question.
This matters because a - distribution channels determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - distribution channels to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Distribution channels is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse changes in distribution methods.
Use b - changes in distribution to connect the rule to the data and decision in the question.
This matters because b - changes in distribution determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - changes in distribution to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Changes in distribution is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Topic 1.3.4
Compare treating staff as an asset with treating staff as a cost.
Use a - staff as asset or cost to connect the rule to the data and decision in the question.
This matters because a - staff as asset or cost determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - staff as asset or cost to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Staff as asset or cost is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate multi-skilling, part-time and temporary work, zero-hour contracts, flexible hours, home working and outsourcing.
Use b - flexible workforce to connect the rule to the data and decision in the question.
This matters because b - flexible workforce determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - flexible workforce to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Flexible workforce is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Distinguish dismissal from redundancy.
Use c - dismissal and redundancy to connect the rule to the data and decision in the question.
This matters because c - dismissal and redundancy determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - dismissal and redundancy to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Dismissal and redundancy is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare individual approaches with collective bargaining.
Use d - employer and employee relationships to connect the rule to the data and decision in the question.
This matters because d - employer and employee relationships determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - employer and employee relationships to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Employer and employee relationships is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain recruitment and selection, including internal and external recruitment.
Use a - recruitment and selection to connect the rule to the data and decision in the question.
This matters because a - recruitment and selection determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - recruitment and selection to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Recruitment and selection is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse the costs of recruitment, selection and training.
Use b - recruitment and training costs to connect the rule to the data and decision in the question.
This matters because b - recruitment and training costs determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - recruitment and training costs to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Recruitment and training costs is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare induction, on-the-job and off-the-job training.
Use c - types of training to connect the rule to the data and decision in the question.
This matters because c - types of training determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - types of training to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Types of training is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse hierarchy, chain of command, span of control, centralisation and decentralisation.
Use a - organisational structure to connect the rule to the data and decision in the question.
This matters because a - organisational structure determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - organisational structure to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Organisational structure is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare tall, flat and matrix structures.
Use b - types of structure to connect the rule to the data and decision in the question.
This matters because b - types of structure determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - types of structure to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Types of structure is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Assess the impact of organisational structures on business efficiency and employee motivation.
Use c - structure, efficiency and motivation to connect the rule to the data and decision in the question.
This matters because c - structure, efficiency and motivation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - structure, efficiency and motivation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Structure, efficiency and motivation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain the importance of employee motivation to a business.
Use a - importance of motivation to connect the rule to the data and decision in the question.
This matters because a - importance of motivation determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - importance of motivation to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Importance of motivation is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Apply Taylor, Mayo, Maslow and Herzberg motivation theories.
Use b - motivation theories to connect the rule to the data and decision in the question.
This matters because b - motivation theories determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - motivation theories to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Motivation theories is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate piecework, commission, bonus, profit share and performance-related pay.
Use c - financial motivation methods to connect the rule to the data and decision in the question.
This matters because c - financial motivation methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - financial motivation methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Financial motivation methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Evaluate delegation, consultation, empowerment, team working, flexible working, job enrichment, job rotation and job enlargement.
Use d - non-financial motivation methods to connect the rule to the data and decision in the question.
This matters because d - non-financial motivation methods determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - non-financial motivation methods to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Non-financial motivation methods is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Distinguish management from leadership.
Use a - management and leadership to connect the rule to the data and decision in the question.
This matters because a - management and leadership determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - management and leadership to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Management and leadership is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare autocratic, paternalistic, democratic and laissez-faire leadership styles.
Use b - leadership styles to connect the rule to the data and decision in the question.
This matters because b - leadership styles determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - leadership styles to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Leadership styles is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse the difficulty of moving from entrepreneur to leader.
Use c - entrepreneur to leader to connect the rule to the data and decision in the question.
This matters because c - entrepreneur to leader determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - entrepreneur to leader to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Entrepreneur to leader is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Topic 1.3.5
Explain the entrepreneur role in creating and setting up a business.
Use a - creating a business to connect the rule to the data and decision in the question.
This matters because a - creating a business determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - creating a business to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Creating a business is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain the entrepreneur role in running, expanding and developing a business.
Use b - running and developing a business to connect the rule to the data and decision in the question.
This matters because b - running and developing a business determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - running and developing a business to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Running and developing a business is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain innovation within a business through intrapreneurship.
Use c - intrapreneurship to connect the rule to the data and decision in the question.
This matters because c - intrapreneurship determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - intrapreneurship to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Intrapreneurship is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse barriers to entrepreneurship.
Use d - barriers to entrepreneurship to connect the rule to the data and decision in the question.
This matters because d - barriers to entrepreneurship determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply d - barriers to entrepreneurship to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: d - Barriers to entrepreneurship is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain how entrepreneurs anticipate risk and uncertainty in the business environment.
Use e - entrepreneurial risk and uncertainty to connect the rule to the data and decision in the question.
This matters because e - entrepreneurial risk and uncertainty determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply e - entrepreneurial risk and uncertainty to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: e - Entrepreneurial risk and uncertainty is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Identify characteristics and skills required by entrepreneurs.
Use a - entrepreneurial characteristics and skills to connect the rule to the data and decision in the question.
This matters because a - entrepreneurial characteristics and skills determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - entrepreneurial characteristics and skills to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Entrepreneurial characteristics and skills is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Compare financial motives such as profit maximisation and satisficing with non-financial motives such as ethics, social entrepreneurship, independence and home working.
Use b - motives for setting up businesses to connect the rule to the data and decision in the question.
This matters because b - motives for setting up businesses determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - motives for setting up businesses to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Motives for setting up businesses is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain survival as a business objective.
Use a - survival objective to connect the rule to the data and decision in the question.
This matters because a - survival objective determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - survival objective to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Survival objective is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Explain profit maximisation as a business objective.
Use b - profit maximisation objective to connect the rule to the data and decision in the question.
This matters because b - profit maximisation objective determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - profit maximisation objective to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Profit maximisation objective is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse sales maximisation, market share, cost efficiency, employee welfare, customer satisfaction and social objectives.
Use c - other business objectives to connect the rule to the data and decision in the question.
This matters because c - other business objectives determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply c - other business objectives to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: c - Other business objectives is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Apply opportunity cost to business choices.
Use a - opportunity cost to connect the rule to the data and decision in the question.
This matters because a - opportunity cost determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply a - opportunity cost to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: a - Opportunity cost is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.
Analyse trade-offs in business choices.
Use b - trade-offs to connect the rule to the data and decision in the question.
This matters because b - trade-offs determines what can be inferred or chosen; begin with the stated conditions and keep the conclusion tied to the evidence.
Example: apply b - trade-offs to one small, clearly defined case, show the key step or comparison, and explain the result in words.
Boundary: b - Trade-offs is not a universal recommendation. Check the syllabus scope, assumptions, units and the limits of the evidence before generalising.