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CAIE A-Level Psychology A2 4.5.2 Measuring Job Satisfaction Questions

Practise the Job Descriptive Index and Walton's Quality of Working Life scale, interpreting their items and evaluating reliability, validity and practical use.

Syllabus
2028–2030
Course
Psychology 9990
Level
A2

Exam points

  • Describe the JDI and Walton's QWL through their measured dimensions and response formats
  • Explain how a specific JDI result can guide workplace improvements or assess a policy change
  • Justify using the JDI for teachers and other school workers with reasons linked to their circumstances
  • Explain a JDI limitation by linking the criticism to its questionnaire format or coverage
  • Identify QWL questionnaire items that assess fair and appropriate salary
  • Explain weaknesses of QWL items using their wording, comprehension demands or questionnaire length
  • Evaluate both satisfaction measures through psychometrics, data quality, validity and reliability

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