7.2.4—Barriers to communication

Barriers include unclear language, noise, information overload, status differences, cultural assumptions, poor timing, inaccessible channels and lack of feedback. They can arise at any stage.

Diagnose the mechanism before choosing a remedy: simplify, translate, confirm understanding, change channel, reduce volume or create psychological safety.

A technical instruction may fail because jargon hides the action, not because employees lack ability; a clear diagram and teach-back check may solve the barrier.

Repeating the same message louder does not remove a structural or cultural barrier.