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Edexcel IGCSE Business Studies 2.1.1 Effective Business Communication Questions

Practise business communication by choosing suitable methods and judging how messages affect employees, customers or bookings.

Syllabus
First assessment 2019
Course
Business Studies 4BS1

Exam points

  • Choose a suitable communication method for the audience, message and business context.
  • Explain how good customer communication can support repeat sales or bookings.
  • Evaluate benefits and limits of internal and external communication in a case.

Edexcel IGCSE Business Studies 2.1.1 Effective Business Communication Questions question 1

[Maximum number: 3]

After a recent increase in customer numbers Four Fitness is considering opening a third gym.

Explain one problem a business might face as a result of ineffective communication.

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