Practise applying induction, on-the-job and off-the-job training to case businesses, weighing benefits, costs and health and safety effects.
IKEA is a well-known home furniture retailer with stores throughout the world. It was started in 1943 by Ingvar Kamprad when he was given some money by his father for doing well at school. He wanted to produce furniture at a price that people could afford to buy.
He realised that transporting furniture to customers was difficult as goods were often damaged. He developed flat packs to avoid damage. A flat pack contained all the materials needed to self-assemble a table, a chair or a bed.
All IKEA stores are run as franchises.
State one reason why IKEA provides induction training for new employees.
A02-1 mark
Award 1 mark for a valid reason of why IKEA provides induction training for new employees in the context of the business.
- New employees are made familiar with the furniture they will be selling in their own IKEA stores (1)
- Staff will know how to show customers how the flat packs for sale are assembled
NB Do not accept a reason that is not in the
context of IKEA.
Accept any other appropriate response.
(1)