CAIE IGCSE Business Studies 4.2 Technology and Production of Goods and Services Questions

Use this technology-production page to explain benefits, costs and output effects when a business introduces new technology.

Syllabus
2027–2029
Course
Business 0264

Exam points

  • Explain factors before introducing technology, such as cost, training and employee effects.
  • Apply technology benefits to output, customer service, communication or product quality.
  • Justify machinery versus recruiting employees when a small business needs higher output.

Question 1

[Maximum number: 6]

WMH is a business which operates in the secondary sector. It makes furniture including tables and chairs. WMH's employees are all members of a trade union. The Managing Director knows the business is likely to remain small. She is considering introducing new technology into WMH's factory. She also knows it is important for a manufacturing business to choose a suitable location for a factory.

Explain two possible effects of WMH introducing new technology.

Effect 1:
Explanation:
Effect 2:
Explanation:

Question 2

[Maximum number: 4]

GAE is a multinational company. It manufactures steel. GAE has 2400 employees and has factories in 4 countries. The business regularly introduces new technology. Holding inventory is important. GAE's directors are planning to build a new factory and want to know how legal controls over location might affect this decision. The Managing Director said, 'The new factory will create many external benefits.'

Outline two advantages to GAE of introducing new technology.

Advantage 1:

Advantage 2:

Question 3

[Maximum number: 2]

HCB manufactures cars in country X. It has 200 employees working in its factory. The business has changed its method of production due to new technology. HCB's Managing Director is considering ways to become more ethical. She is aware that other businesses in country X have started to import cars. The interest rate in country X has increased due to rising inflation.

Identify two ways technology could change production methods.

Way 1 :

Way 2:

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