CAIE IGCSE Business Studies 2.2.2 functions of management
Practise management-functions questions by naming the function, explaining it in context and evaluating delegation effects.
- Syllabus
- 2027–2029
- Course
- Business 0264
Exam points
- Identify management functions such as planning, organising, coordinating and controlling.
- Explain delegation benefits such as reduced manager workload or employee motivation.
- Apply delegation disadvantages to mistakes, lost control or unsuitable employee skills.
2.2.2—The functions of management question 1
[Maximum number: 2]
RBG is an oil company. It has operations in 6 countries. RBG has 2000 employees including 60 managers. Some of its managers use a laissez-faire leadership style. All of RBG's internal communication uses information technology (IT) based methods. The Managing Director knows RBG's business activities can create external costs and external benefits. She says: 'Pressure groups often try to influence business decisions.'
Identify two roles of a manager.
Role 1:
Role 2:
Award 1 mark per role (max 2).
Points might include:
- Planning
- Controlling
- Organising
- Leading/commanding/directing/give instructions/tasks
- Coordinating
- Motivating/inspiring others
- Decision-making/solve problems
- Communicating/give feedback
- Delegating
Other appropriate responses should be credited.
Only award the first two responses given.
Accept any tasks that managers are likely to do.
Do not award:
- Managing activities on own e.g. managing finance
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