2.5 Advertising

Syllabus
9990–2028–2029
Topic
2.5
Level
A2

Learning objectives

2.5.1Advertising types and techniques• 2.5.1 Types of advertising and advertising techniques- the Yale model of communication including five features.- advertising media including types of advertising media: printed, television, internet and smartphone; use of eye-tracking and EEG, including a study, e.g. Ciceri et al. (2020).- Lauterborn's 4 Cs marketing mix model.- Relevant issues and debates and methodology for this topic include: application to everyday life, cultural differences, objective and subjective data, generalisations, validity.2.5.2Advertising-consumer interaction• 2.5.2 Advertising-consumer interaction- advertising and consumer personality including self-monitoring (exemplified by the following Key Study).- Key study on consumer personality and advertising: Snyder and DeBono (1985), focus on study 3, specifics of methodology for study 1 and study 2 will not be needed.- how product placement in films affects choice including examples and explanations for choice, such as mere exposure and reminders, including a study, e.g. Auty and Lewis (2004).- Relevant issues and debates and methodology for this topic include: use of children in research, determinism versus free-will, self-reports, quantitative and qualitative data, validity.2.5.3Brand awareness and recognition• 2.5.3 Brand awareness and recognition- brand recognition in children including how children acquire an understanding of advertising via logo recognition, including a study, e.g. Fischer et al. (1991).- brand awareness, brand image and effective slogans including types and function of slogans; guidelines for creating effective slogans, e.g. Kohli et al. (2007).- Relevant issues and debates and methodology for this topic include: application to everyday life, use of children in research, determinism versus free-will, experiments, interviews.

Advertising works when source, message, medium and audience form one chain

Yale feature Persuasion question Application Boundary
Source Is communicator expert/trustworthy/likeable? Relevant clinician for health claim Celebrity visibility is not topic expertise
Message content Is aim clear; one/two-sided; evidence/statistics appropriate? Two-sided claim can build trust with informed audience Complexity may overload or expose weak evidence
Channel Which mode carries the message—print, TV, internet, smartphone? Demonstration suits video; searchable detail suits web Medium effectiveness depends on task/audience
Audience What age, education, culture, involvement and prior attitude? Tailor language and evidence to processing ability Group tendency is not individual destiny
Effect Did attention/comprehension change belief, attitude, intention or behaviour? Measure purchase as well as liking Attitude change is not automatically behaviour change
Medium Strength Common constraint
Print Stable, self-paced detail and accepted ad context Static, limited targeting/interaction
Television Audio-visual emotion/demonstration and mass reach Cost, fleeting exposure and avoidance
Internet Search, targeting, links and rich measurement Clutter, irritation, privacy and banner blindness
Smartphone Always-near, personalised/location-linked and direct action Small screen, interruption and notification fatigue
Ciceri et al. (2020) Exact evidence
Design/sample Laboratory comparison, 72 participants, same mock newspaper containing 25 static adverts
Media Website on laptop, printed paper, or PDF on tablet; read at own pace
Measures Eye-tracking fixation; EEG index interpreted as frustration; after one-hour distractor, recognise 25 seen adverts among 50
Results Ad fixation and recognition highest for tablet, lowest for website; website produced greater EEG-indexed frustration; tablet and paper were not significantly different overall
Inference Familiar newspaper-like presentation may make adverts less intrusive; medium changes attention/memory, not just content
Lauterborn 4C Consumer-centred question Reframes 4P
Consumer needs/wants What problem/value does the buyer actually seek? Product
Cost to satisfy What money, time, effort and risk does acquisition/use impose? Price
Convenience to buy How easy are information, access, transaction and delivery? Place
Communication How can brand and consumer exchange useful, responsive information? Promotion
Evidence lens Strength and limit
Objective measures Fixation, recognition and EEG are numerical/repeatable; EEG does not uniquely identify subjective frustration
Subjective data Reasons/irritation ratings would improve construct validity but introduce response bias
Ecological validity Realistic newspaper materials; apparatus and mock reading reduce natural browsing
Generalisation/culture Medium norms, age and digital literacy change acceptance; one Western sample does not fix global media strategy

Do not equate attention with persuasion or EEG with a direct report of frustration. Ciceri held content constant and found a medium effect, but Yale and 4Cs show that source, audience, value, cost and convenience still determine whether attention becomes action.

Advertising is stronger when its appeal fits the person or reactivates prior brand memory

Self-monitoring Main orientation Better-matched appeal Example
High Adjusts self-presentation to situation/social image; attitudes often serve social-adjustive function Image/soft sell: appearance, lifestyle, aspiration Fashionable coat in aspirational social scene
Low Behaviour/self-presentation more consistent with internal values; attitudes often value-expressive Quality/hard sell: function, durability, performance Coat materials, warmth and years of wear

High does not mean ‘better self-awareness’; low does not mean absence of self-control. The construct predicts message fit probabilistically.

Snyder & DeBono (1985), Study 3 Exact evidence
Sample/design 40 Minnesota introductory-psychology undergraduates; self-monitoring median split; independent groups and random image/quality message allocation
Procedure Standardised telephone call framed as shampoo market research; caller did not know monitoring status
Image message Average cleaning but above-average appearance
Quality message Average appearance but above-average cleaning
Measures Willingness on 5-point definitely-not→definitely-yes and 0–100% try scale
Result High self-monitors were more willing after image appeal; low self-monitors after quality appeal: persuasion depended on person–message match
Product-placement explanation Mechanism Prediction
Mere exposure Repeated low-awareness contact increases familiarity/positive affect More placements can make brand feel fluent even without explicit recall
Reminder Recent placement reactivates an existing brand representation/preference Effect is strongest when brand/film was encountered before
Association Brand inherits affect/identity from character or scene Positive protagonist/context can colour evaluation

These routes can coexist; explicit recall is not required for an implicit choice effect.

Auty & Lewis (2004) Exact evidence
Sample/design 105 children aged 6–7 and 11–12; classroom exposure to one of two Home Alone clips
Manipulation Pepsi mentioned/shown/spilled at a meal versus similar food-and-milk scene without a branded product
Procedure/DV Individual witness interview; before it, child chose Pepsi or Coke
Result Branded-clip exposure significantly shifted drink choice; interviews suggested previous film exposure plus recent placement reminder, not simple explicit recall alone
Age Age/processing skill did not mediate choice clearly, consistent with implicit memory
Lens Snyder–DeBono Auty–Lewis
Validity Standardised/double-blind message isolates fit; telephone hypothetical willingness is not purchase Real film/real drink choice improves behavioural validity; classroom/interview demand and brand preference remain
Self-report/data Two quantitative willingness ratings efficient but subjective Choice objective plus qualitative interview reasons; explicit account may miss implicit process
Ethics/children Deceptive market-research cover, adult students Parental/school consent, assent, branded drinks and covert commercial influence require protection
Determinism Fit predicts response, not inevitability Placement biases choice, but prior preference and agency remain

A matched appeal raises average willingness; it does not classify every consumer. Auty and Lewis show that choice can change without accurate explicit recall, so ‘the child did not mention Pepsi’ is not evidence that placement had no effect.

Brand learning moves from recognition to meaning, while slogans link the two

Construct What it means Suitable measure
Brand recognition Identify brand when logo/name is shown among options Logo–product matching or forced-choice array
Brand recall Retrieve brand without the brand itself being shown Name brands from a product-category cue
Brand awareness Overall accessibility/familiarity of brand identity and products; includes recognition and recall Combined aided/unaided tasks
Brand image Network of meanings, qualities, users and feelings associated with brand Interviews, semantic ratings and association tasks

Recognition is easier than recall and can emerge before a child understands persuasive intent.

Fischer et al. (1991) Exact evidence
Aim/sample Logo recognition in 229 convenience-sampled preschool children aged 3–6 in Augusta/Atlanta, Georgia
Task Match 22 logos—including children’s, adult and Camel/Marlboro cigarette brands—to one of 12 pictured products on a game board
Results High recognition; cigarette logos fell between children/adult categories; Disney Channel and Old Joe highest in their categories; Old Joe→cigarette rose from about 30% at age 3 to 91.3% at age 6
Conclusion Very young children acquire logo–product associations, including harmful adult brands
Boundary Matching demonstrates recognition/exposure, not understanding, liking, smoking intention or later behaviour
Slogan type/function Example structure Psychological job
Imperative ‘Choose…’ Prompt action
Descriptive/benefit ‘The easiest phone to use’ State category/differentiated promise
Superlative/leadership ‘The most…’ Position superiority—must be defensible
Provocative/question ‘Why settle?’ Create curiosity/involvement
Jingle/rhyme/alliteration Rhythm/sound pattern Improve encoding and retrieval
Brand-linked tagline Brand name plus distinctive meaning Strengthen brand–slogan association and image
Kohli, Leuthesser & Suri (2007) guideline Why
Start from positioning and a single differentiated benefit Slogan must say what brand stands for, not substitute vague praise
Include/strongly cue brand and product category where needed Stand-alone comprehension and brand linkage
Keep concise, clear and easy to repeat Supports recognition/recall across exposure
Use creativity, rhythm or emotion only when congruent Memorability without obscuring meaning
Repeat consistently and integrate with campaigns Builds association over time; frequent change destroys accumulated equity
Pre-test comprehension, uniqueness, liking and brand linkage A liked slogan can still be misattributed or ineffective
‘B is brilliant’ problem Better decision
Vague and could describe anything State easiest-to-use phone benefit
Weak category/award linkage Include phone/award cue where brand alone is unknown
Minimal distinctiveness/memorability Add concise, ownable rhythm without sacrificing clarity
Cannot infer sales causality Test recall, recognition, linkage and later behaviour against alternatives while controlling campaign exposure
Child-research issue Protection/interpretation
Consent/assent Parent/school informed consent plus age-appropriate child assent and withdrawal
Comprehension Game-like matching must not imply adult understanding; avoid leading cues
Harm/commercial exposure Do not increase attraction to tobacco/unhealthy brands; debrief carers appropriately
Usefulness Children are current/future consumers; evidence can guide safeguards and less child-appealing adult-brand design

Brand awareness is not brand liking, and recognition is not purchase. A slogan can be memorable yet fail if it is not linked to the correct brand or differentiated meaning; long-run sales cannot be causally assigned to the slogan while product, price and campaign also change.