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2.4. Motivating employees

Syllabus
0264–2027–2028
Topic
2.4
Level

2.4.1—The importance of a well-motivated workforce

  • why people work
  • the benefits of a well-motivated workforce: improved labour productivity, reduced absenteeism, lower labour turnover and greater willingness to accept change / new methods of working
  • main motivational theories: Maslow, Taylor, Herzberg

2.4.2—Methods of motivation

  • financial methods of motivation, e.g. time-based, piece-rate, salary, bonus, commission, profit sharing, fringe benefits
  • non-financial methods of motivation, e.g. job enrichment, job rotation, training, opportunities for promotion, praise, employee of the month
  • recommend and justify an appropriate method of motivation for a given situation

Objective notes

2 learning objectives
ConceptIGCSE Business Studies