IB Business Management HL 5.2 Operations Methods Questions

Evaluate operations methods by comparing volume, variety, flexibility, cost, quality, automation and strategic fit in IB Business Management HL cases.

Syllabus
First assessment 2024
Course
Business management HL
Level
HL

Exam points

  • Define and identify the key concepts and tools in 5.2 Operations methods.
  • Apply 5.2 Operations methods to business calculations, case evidence or management decisions where relevant.
  • Analyse and evaluate 5.2 Operations methods using case context, stakeholder impacts and business trade-offs.

Question 1

[Maximum number: 4]

The ELE board of directors decided to retain the Zeat brand name but operate it as a separate division of ELE, with Lucas as the director. Lucas identified that improvements within the Zeat division were possible in:
• productivity levels
• delivery dates
• air compressor servicing
• employee motivation
• employee absenteeism. Lucas implemented a rapid modernization programme of Zeat’s batch production manufacturing method. New machinery was purchased, and cellular manufacturing was introduced. Within two years, the Zeat division became more profitable.

Lucas implemented a rapid modernization programme of Zeat’s batch production manufacturing method. New machinery was purchased and cellular manufacturing was introduced. Within two years, the Zeat division became more profitable. ELE’s marketing department conducted market research using stratified sampling, confirming a gap in the market for a low-cost electric air compressor for home use. In 2010, ELE set up a car rental business financed by retained profits and external finance. Giselle wanted to grow the division. Car rentals could be booked online, over the telephone and face to face at counters in gasoline stations or airports. ELE was considering launching a smartphone booking app. The gasoline station compressor market is saturated but consistently profitable. The Zeat factory will not require additional investment for another five years. Sales of the MiniC were consistent despite increased competition from cheap imports. Gasoline station revenues face the challenge of declining gasoline sales as governments and car companies move away from gasoline and diesel cars.

Outline one advantage and one disadvantage for ELE of changing to cellular manufacturing in the Zeat factory.

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