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CAIE A-Level Business A2 7.3.3 Emotional Intelligence Questions

Practise applying self-awareness, self-management, social awareness and social skills to a leader's behaviour and evaluating how emotional intelligence affects performance.

Syllabus
2026–2028
Course
Business 9609
Level
A2

Exam points

  • Apply Goleman’s competencies to explain links from empathy or self-control to staff and customer outcomes
  • Evaluate emotional intelligence’s contribution to success against context and other performance drivers

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