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CAIE A-Level Business A2 7.2 Business Communication Questions

Practise analysing communication methods, barriers and process changes through clarity, speed, feedback, access and employee response in the organisation's operating context.

Syllabus
2026–2028
Course
Business 9609
Level
A2

Exam points

  • identify the sender, message, channel, receiver and feedback issue behind a communication outcome
  • analyse a method or barrier through speed, clarity, record, access and employee understanding
  • apply the communication effect to coordination, morale, error, customer service or cost

Covered syllabus points

7.2.1—Purposes of communication7.2.2—Methods of communication7.2.3—Channels of communication7.2.4—Barriers to communication7.2.5—Management communication role

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