9.3.3—ERP
- Syllabus
- 9609–2026–2027
- Objective
- 9.3.3
- Level
- A2
Enterprise resource planning integrates data and workflows such as sales, inventory, finance, purchasing and production in a shared system.
Integration can reduce duplicate entry, improve visibility and coordinate decisions, but implementation requires cost, training, data quality, cybersecurity and process change.
A confirmed customer order can update stock, production scheduling and finance records through one controlled system rather than disconnected spreadsheets.
Buying ERP does not create accurate information automatically; poor data or poor process design can be amplified.