CAIE A-Level Business 7.4.1 HRM Approaches and Flexible Working

CAIE A-Level Business 7.4.1 HRM Approaches and Flexible Working
Cambridge International AS & A Level Business 9609 syllabus for exams in 2026, 2027 and 20282026–2028

Practise comparing hard and soft HRM and analysing flexible contracts, performance measures and improvement strategies before judging their effect on employees and success.

How this is tested

  • distinguish hard HRM's resource focus from soft HRM's development and commitment focus
  • analyse flexible contracts through labour cost, capacity, employee security, motivation and retention
  • evaluate an HRM decision using performance evidence, objectives and long-term workforce needs

Question 5

[Maximum number: 12]

Evaluate LBM's decision to use two different approaches to HRM.