CAIE A-Level Business 7.3.3 Emotional Intelligence

CAIE A-Level Business 7.3.3 Emotional Intelligence
Cambridge International AS & A Level Business 9609 syllabus for exams in 2026, 2027 and 20282026–2028

Practise applying self-awareness, self-management, social awareness and social skills to a leader's behaviour and evaluating how emotional intelligence affects performance.

How this is tested

  • identify the relevant Goleman competency and apply it to the leader's behaviour in the case
  • analyse an EQ benefit through trust, conflict, motivation or communication to performance
  • evaluate EQ against strategic judgement, technical knowledge and the organisation's situation

Question 5

[Maximum number: 12]

Evaluate the importance of emotional intelligence to Pedro's leadership of PPP.