CAIE A-Level Business 7.2.2 Methods of Communication

Practise analysing benefits and limitations of spoken, written, electronic or visual communication by matching the channel to audience, urgency, feedback and need for a record.

Syllabus
2026–2028
Objective
7.2.2
Level
—

Exam points

  • identify the channel and judge its fit with message complexity, audience, urgency and feedback
  • analyse the method through speed, access, permanent record, misunderstanding or information overload

Question 2

[Maximum number: 8]

Analyse two benefits to OV of the methods it uses to communicate with employees.