IB Business Management SL 5.4 Location Questions
Analyse how location decisions balance markets, labour, suppliers, costs and operational needs in IB Business Management SL.
- Syllabus
- First assessment 2024
- Course
- Business management SL
- Level
- SL
Analyse how location decisions balance markets, labour, suppliers, costs and operational needs in IB Business Management SL.
FrioAire Appliances (FA)
FrioAire Appliances (FA) manufactures medium-priced and medium-quality refrigerators. It is a multinational public limited company. Its factory is located in a less economically developed country that has high unemployment, a tradition of autocratic leadership and labour costs lower than FA's home country. The factory is profitable, and FA pays consistently good dividends. Market growth for medium-priced and medium-quality refrigerators is limited.
As part of a strategic objective to increase productivity and to enter a fast-growing market for high-priced and high-quality refrigerators, F A is considering building a new factory in and relocating production to Germany. This would require closing the factory in the less economically developed country. The new factory will:
- use innovative technologies, including advanced robotics and 3D processes
- require fewer employees, but those it does require will need to have better skills and qualifications.
Germany has a highly skilled, qualified and productive workforce. The new factory would allow FA to reposition its products. However, FA would need to raise significant finance to build and equip the new factory.
FA's leadership style at the factory in the less economically developed country is autocratic. Members of FA's board wonder whether this style would be suitable for the new factory in Germany, where workers have more bargaining power because of their high skill level and the labour-friendly cultural traditions. In Germany, FA would have to follow more regulations regarding the environment, health and safety, and employee rights.
FA workers in the less economically developed country are very loyal to F A, which has continued operation through a civil war at significant cost to itself (for security). If FA were to close in the less economically developed country, the workers would not find such good jobs.
Evaluate the option of building a factory in, and relocating, to Germany.
The option of building a factory in and relocating to Germany is a major strategic decision. In certain respects, FA would be an entirely different company: new products, new processes, new types of workers and new leadership styles, as well as a wholly new cultural context. Going into highly sophisticated high-tech manufacturing with robots has the potential to position FA for a future of highly automated manufacturing. Without making these changes, FA runs some risk of remaining stuck in much lower value-added processes, which in the long run are less profitable. The risks are very high. The potential rewards are high as well.
Perhaps a strategy for FA would be not to sell the older factory but to continue to operate it and rely on those profits to support the new factory as it gets started. Whether FA's balance sheet is strong enough to operate both factories is an open question, as is the question of whether its management has sufficient depth to operate two major plants.
Balance in this context means having two arguments for opening the plant in Germany and two arguments against, which could be partially couched in a discussion of leaving the old plant open.
Award marks according to the markbands on page 3.
Alexa's Apparel Ltd. (AA)
Alexa and Antonio Pérez founded Alexa's Apparel Ltd. (AA) in 2020. AA is located in Arizona, United States (USA). Alexa designs traditional Mexican dresses and offshores the manufacturing to women in indigenous communities in Mexico. The dresses are individually handmade by artisans working at home, who hand-cut, hand-sew, and hand-embroider (decoratively sew) the dresses. Customers order these custom-made dresses at designer markets throughout Arizona. On average, a dress takes 10 days to complete, and artisans typically make two dresses per month.
State two features of offshoring.
Offshoring occurs when an organization sets up some of its operations or services in a foreign country. This can involve various functions, including customer support, manufacturing, software development, and back-office task.
Some key features (some of which may be benefits or drawbacks) of offshoring may include:
- cost savings
- access to skilled labour / specialized skills
- access to raw materials
- time zone and language issues
- scalability.
- sets up some of its operations or services in a foreign country
- increased transport costs / longer delivery times
- creates jobs for people in other countries
Do not award:
- different cultures
- different laws and regulations
- products are manufactured by another business (outsourcing) - would need to say abroad to get a mark
Accept any other relevant feature.
N.B. no description or application is required.
Award [1] for each relevant feature stated up to a maximum of [2].
(b) Using Figure 1 and Figure 2:
In 2022, the global home water filter market was $14 billion.
SVT's product penetration in Europe and the United States of America (USA) is high and growing but low in the rest of the world. In 2022:
- SVTs total sales revenue from home water filters was $4.9 billion
- the average revenue earned per water filter was $20
- 90 % of SVTs home water filter sales were to Europe and the USA.
In 2022, SVT announced the closure of its European and USA water filter manufacturing factories. Water filter profit margins had fallen for three years, partly because of increasing costs of energy, rent and labour. SVT has since built a huge new factory in Asia to manufacture home water filters.
SVT's market research, using quota sampling, found that 80 % of households that purchased an SVT water filter:
- had an above-average income
- owned two or more cars.
In January 2023, SVT:
- launched an advertising campaign in Europe and the USA highlighting the lack of potable water for millions of people in less economically developed countries (LEDCs)
- announced a 5 % worldwide increase in the price of its home water filters.
SVT committed to use the revenue from the 5 % price increase to provide two million free WF15 water purifiers annually to charities in LEDCs. It costs SVT $10 to make a water purifier.
Some disagreement occurred among the board of directors regarding this price increase. Some directors felt it would highlight SVTs vision and commitment to helping people in LEDCs, but others believed sales might fall, impacting profits in SVTs Consumer Products Division.
Explain two factors that SVT would have needed to consider when deciding where to open the new factory in Asia.
Possible factors include:
- how do rents and cost of land compare between existing factories and Asia?
- how do energy costs compare (again high in US/Europe);
- what management issues are there, possibly with different cultures?;
- what would happen to existing employees?;
- main markets are outside Asia ( 90 % of sales are in Europe and USA), so possible logistical issues (infrastructure, transport): distance from suppliers and customers so is this a sustainable model?;
- availability of sufficient skilled labour in Asia?;
- legal (law, tax) issues especially about pollution and the environment;
- support (or not) from the government (and the community) of the country where the new factory is located.
Accept any other relevant factor.
Candidates may use different parts of the course to answer this question, for example with external factors from a STEEPLE analysis, or considering the "business functions" (finance: costs;
human resources: available workforce;
operations: logistics etc.). All these approaches are fine. The question is about "opening a new factory in Asia", not about selling and commercializing in Asia, so factors such as local demand, local competition and advertising are not relevant.
Mark as [2] + [2].
Award [1] for each relevant factor in context and an additional of [1] for an explanation linking that factor to SVT. Maximum 2 factors.