Course review

5.7 Crisis management and contingency planning

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

5.7.1 (HL)—Crisis management and contingency planning

New

• Distinguish crisis management and contingency planning • Crisis management responds to major disruption; contingency planning prepares for possible disruption

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Learning objective

5.7.2 (HL)—Effective crisis management factors

New

• Analyse transparency, communication, speed, and control • Effective crisis management protects stakeholders, reputation, operations, and continuity

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Learning objective

5.7.3 (HL)—Impact of contingency planning

New

• Evaluate contingency planning in terms of cost, time, risks, and safety • Planning can reduce damage but may be expensive and incomplete

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