5.7.1 (HL)—Crisis management and contingency planning
New
• Distinguish crisis management and contingency planning
• Crisis management responds to major disruption; contingency planning prepares for possible disruption
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Mistakes
Start with the concept explanation, then practise to create mastery evidence.
2
Learning objective
5.7.2 (HL)—Effective crisis management factors
New
• Analyse transparency, communication, speed, and control
• Effective crisis management protects stakeholders, reputation, operations, and continuity
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Mistakes
Start with the concept explanation, then practise to create mastery evidence.
3
Learning objective
5.7.3 (HL)—Impact of contingency planning
New
• Evaluate contingency planning in terms of cost, time, risks, and safety
• Planning can reduce damage but may be expensive and incomplete
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Mistakes
Start with the concept explanation, then practise to create mastery evidence.