Course review

2.6 Communication

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

2.6.1—Formal and informal communication

New

• Evaluate formal and informal communication methods for an organization in a given situation • Method choice depends on urgency, audience, confidentiality, cost, complexity, and feedback needs

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Learning objective

2.6.2—Barriers to communication

New

• Analyse barriers to communication • Barriers include noise, language, culture, hierarchy, technology, overload, filtering, and poor feedback

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Start with the concept explanation, then practise to create mastery evidence.