AO2 = 3 marks, AO3 = 3 marks, AO4 = 3 marks
AO2
- Option 1 - If Starbucks opens coffee shops in supermarkets it could gain customers who want to have a coffee after finishing their shopping
- Option 2 - By opening coffee shops in hospitals, means that friends/relatives who have travelled a distance getting to the hospital can have a drink
AO3
- Option 1 - Customers may also be encouraged to purchase a cake if they have had a busy time carrying out their food shopping
- Option 2 - They may even take their relative in hospital for a coffee
AO4
- Option 1 - However, there is no guarantee that customers will want to stop and have a coffee after shopping they may prefer to go home
- Option 2 - However, there is no guarantee that visitors to the hospital would want to stay and have a drink if their time was limited