Course review

2.4 Motivation and demotivation

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

2.4.1—SL motivation theories

New

• Evaluate Taylor, Maslow, and Herzberg's motivation-hygiene theory • Motivation theories explain how pay, needs, job design, and recognition affect employee behaviour

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Learning objective

2.4.2 (HL)—HL motivation theories

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• Evaluate McClelland's acquired needs theory, Deci and Ryan's self-determination theory, and equity and expectancy theory • HL theories consider needs, autonomy, fairness, expectations, and perceived rewards

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Learning objective

2.4.3 (HL)—Labour turnover

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• Analyse labour turnover • Labour turnover measures the rate at which employees leave and are replaced

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Learning objective

2.4.4 (HL)—Appraisal

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• Apply formative, summative, 360-degree feedback, and self-appraisal • Appraisal supports performance review, feedback, training, and target setting

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Learning objective

2.4.5 (HL)—Recruitment

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• Apply methods of recruitment • Evaluate internal and external recruitment • Recruitment methods differ in cost, speed, quality of applicants, motivation, and organizational knowledge

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Learning objective

2.4.6—Financial rewards

New

• Apply salary, wages, commission, performance-related pay, profit-related pay, employee share ownership schemes, and fringe payments • Financial rewards can motivate but may not address all employee needs

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Learning objective

2.4.7—Non-financial rewards

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• Apply job enrichment, job rotation, job enlargement, empowerment, purpose, teamwork, and opportunity to make a difference • Non-financial rewards can improve intrinsic motivation, engagement, and retention

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Learning objective

2.4.8—Training

New

• Apply induction, on-the-job training, and off-the-job training • Training develops skills, supports change, and improves performance

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