Course review

2.1 Introduction to human resource management

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

2.1.1—Role of human resource management

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• Analyse the role of human resource management • HRM manages workforce planning, recruitment, training, motivation, appraisal, communication, and employee relations

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Learning objective

2.1.2—Human resource planning factors

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• Analyse internal and external factors influencing human resource planning • Factors include demographic change, labour mobility, immigration, flexi-time, and the gig economy

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Learning objective

2.1.3—Resistance to change

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• Analyse reasons for resistance to change in the workplace • Resistance can arise from uncertainty, fear, poor communication, loss of status, workload, or culture

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Learning objective

2.1.4—Reducing change resistance

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• Evaluate HR strategies for reducing impact of change and resistance • Strategies include communication, training, participation, support, negotiation, and leadership

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