Course review

1.4 Stakeholders

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

1.4.1—Internal and external stakeholders

New

• Apply internal and external stakeholder concepts • Internal stakeholders include employees, managers, and owners; external stakeholders include customers, suppliers, government, communities, and pressure groups

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Learning objective

1.4.2—Stakeholder conflict

New

• Analyse conflict between stakeholders • Stakeholder objectives may clash over profit, pay, prices, ethics, jobs, growth, and environmental impact

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Start with the concept explanation, then practise to create mastery evidence.