What you’ll learn2 learning objectivesChoose one objective for a focused lesson, or study the complete topic.1.4.1Internal and external stakeholders• Apply internal and external stakeholder concepts• Internal stakeholders include employees, managers, and owners; external stakeholders include customers, suppliers, government, communities, and pressure groupsSyllabus objective1.4.2Stakeholder conflict• Analyse conflict between stakeholders• Stakeholder objectives may clash over profit, pay, prices, ethics, jobs, growth, and environmental impactSyllabus objective