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Cognitive Interviews

Study cognitive interviews as a method for improving eyewitness recall, including context reinstatement, varied retrieval routes, open questions, accuracy, reliability and bias.

Syllabus
First assessment 2026
Course
Psychology XPS01/YPS01
Level
A2

Exam points

  • Context reinstatement can trigger context-dependent memories and improve recall of witnessed details.
  • Compare cognitive and standard interviews through questions, recall depth, reliability, validity and bias.

6.1.2 - Cognitive interview techniques question 1

[Maximum number: 4]

Francesco witnessed a robbery in his local shop. Three men entered the shop and held two employees at gun point. They stole money and valuables from the shop and then ran towards a parked car that drove them away.

Francesco was interviewed by the police at the scene. He could not recall much about what the three men looked like, but he could recall their weapons.

Describe how the police would use a cognitive interview with Francesco when interviewing him as a witness to the robbery.

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