1.1 Enterprise

Syllabus
9609–2026–2027
Topic
1.1
Level
AS

Learning objectives

Business activity transforms scarce inputs into customer value

Business activity organises resources to produce goods or services that satisfy customer needs/wants. Private businesses often seek profit and survival/growth, but objectives can also include service, social or environmental outcomes.

Factor of production Business meaning/example
Land Natural resources and sites: farmland, minerals, water, premises
Labour Human effort, skills, experience and time
Capital Man-made productive assets such as machinery, tools, buildings and vehicles; not simply cash
Enterprise Opportunity spotting, innovation, coordination and risk-bearing that combines the other factors

Added\ value = selling\ price - cost\ of\ bought-in\ inputs

Design, quality, branding, convenience, service, processing or delivery can persuade customers to pay more. Added value is not profit: wages, rent, utilities, marketing, depreciation and other operating costs still have to be paid.

Resources are scarce relative to wants, so every allocation creates choice. Opportunity cost is the benefit of the next-best alternative forgone: if finance buys machinery rather than promotion, identify the lost promotion benefit, not merely the money spent.

Change Possible chain of business impact
Consumer/social trend Demand changes → product/marketing adaptation → revenue, cost and profit effects
Technology/AI New process/channel → investment/training and productivity → competitiveness
Economy/policy/law Spending power, interest, tax or compliance changes → cost/demand/finance effects
Competitor/supply/environment Price, quality, disruption or sustainability pressure → inventory/location/strategy response
Internal leadership/restructure Objectives, culture or capacity changes → decisions and performance

Success or failure depends on demand and differentiation, cash/working-capital control, capable leadership, operations, marketing, finance, flexibility and external conditions. A viable product can still fail through cash shortage; a changing market can reward an agile response.

Scope Distinction
Local Mainly one town/area
National Operates/targets customers within one country
International Trades across borders, e.g. exports, but may produce in one country
Multinational Owns/controls capital or productive operations in more than one country; exporting alone is insufficient

Entrepreneurs start ventures; intrapreneurs renew existing businesses

Entrepreneur Intrapreneur
Position Creates/owns a new venture and combines factors Employee acting entrepreneurially inside an existing organisation
Main role Spots opportunity, builds model, obtains resources, starts and leads Generates/champions ideas, solves problems, develops products/processes and challenges routines
Resources/reward Uses own/raised resources; receives ownership reward Uses employer brand, finance, people and systems; may receive salary/recognition/reward
Risk Bears financial/ownership risk and uncertainty Project may fail, but formal financial risk is mainly borne by employer
Quality Why it can matter
Creativity/innovation Finds a gap or better solution and differentiates
Calculated risk-taking/decision making Commits resources despite uncertain demand, after weighing evidence
Resilience/determination/self-motivation Sustains effort and adapts after setbacks
Communication/leadership/networking Wins customers, finance, staff and internal sponsors
Business/market knowledge and organisation Coordinates finance, marketing, operations and people
Adaptability/problem solving Responds to dynamic technology, fashion, competition and constraints
Start-up barrier Consequence/possible response
Finance/working capital and no track record Smaller capacity/marketing; plan, savings, microfinance or crowdfunding may help
Opportunity/market knowledge/customer base Weak demand/positioning; research, niche and personal service can differentiate
Established competition Loyal customers, scale and promotion disadvantage
Skills, advice, network and fear of failure Decision/implementation limits; mentoring/team can fill gaps
Location, regulation and production/supply costs Raise entry cost, delay launch or constrain capacity

Risk has outcomes whose likelihood may be estimated; uncertainty involves outcomes/probabilities that cannot be known reliably. Successful enterprise uses evidence and experimentation to manage exposure—it does not mean taking the greatest possible risk.

Enterprise can create jobs and skills → household income/spending → business revenue and multiplier effects; introduce innovation/competition → productivity and choice; use idle resources and develop suppliers; raise exports/foreign exchange and tax revenue → public services/infrastructure. Effects depend on survival, scale, local linkages, externalities and distribution.

No single quality guarantees success. Judge which quality is most important in context, against finance, demand, competition, operations and management. Intrapreneurship also needs senior support, time, authority, culture and funding to convert ideas into ongoing performance.

A business plan makes objectives, evidence and assumptions testable

A business plan is a formal written document setting out a business opportunity, objectives and the strategies/resources/forecasts for achieving them over a stated period. It is both a communication document and a working decision/monitoring tool.

Element Questions/evidence
Executive summary/opportunity/objectives What problem, offer and measurable direction?
Market and sales/marketing Target customers, size/trends, research, competitors, price, promotion and forecast sales
Operations Location, capacity, process, suppliers, technology, quality and timing
People/management Ownership, skills, roles, staffing and organisation
Finance Start-up/funding needs, revenue/cost/profit forecasts, cash flow, break-even and assumptions
Risks/contingencies/timeline Internal/external threats, milestones, responses and review dates
Benefit Analysis chain
Obtain finance/investment Evidence and repayment/return forecasts → greater lender/investor confidence
Test feasibility/anticipate problems Research and linked forecasts expose demand, capacity or cash gaps before commitment → lower avoidable failure risk
Coordinate and motivate Shared objectives/actions/resources → aligned departments/employees and clearer priorities
Monitor/control Compare actual with planned sales, cost, cash and milestones → identify variance and corrective action
Limitation Consequence
Forecasts depend on research, experience and assumptions Bias/optimism/no trading data can create cash shortfalls or poor decisions
Dynamic internal/external change Plan becomes outdated unless reviewed and updated
Time, skill and consultancy cost Opportunity cost; scarce start-up resources leave other work undone
Over-reliance/inflexibility/false certainty New opportunities or threats may be ignored; innovation and speed fall
Disclosure/complexity and weak execution Confidential strategy may leak; a credible document still fails without implementation

A plan does not guarantee funding or success. Its usefulness depends on reliable evidence, realistic linked forecasts, author skill, stakeholder use, regular updates and flexible execution. Revision after new evidence strengthens planning; blindly defending old targets weakens it.