6.2 Business A2 strategy
- Syllabus
- 9609–2026–2027
- Topic
- 6.2
- Level
- A2
Business strategy is a coherent long-term direction and set of choices/resource commitments for achieving objectives and advantage. Strategic management is the continuing process of analysis (position/options), choice (evaluate/select) and implementation (resources, people, action, control).
Use a cycle: clarify mission/objectives/stakeholders and success measures → gather internal/external/market/financial evidence → generate genuine alternatives → compare fit, feasibility, acceptability, risk and opportunity cost → choose and commit resources → implement across functions → monitor assumptions/results and adapt.
| Approach | Question it answers / core mechanics | Strong use | Main limitation |
|---|---|---|---|
| Blue ocean strategy | Can value innovation create uncontested demand through differentiation and lower cost versus red-ocean rivalry? | Rethink offer/market boundaries and remove-reduce-raise-create value | New demand/cost assumptions may be wrong; imitation, investment and execution risk |
| Scenario planning | What plausible external futures/critical uncertainties could occur, and what strategy works or triggers action in each? | Volatility, resilience and contingency/robust options | Not a forecast; time/data burden and scenarios can omit surprises |
| SWOT | Which internal strengths/weaknesses and external opportunities/threats matter, and how can they be matched? | Compact synthesis and option generation | Subjective/static lists, duplication and no weighting/action by itself |
| PEST | Which political, economic, social and technological macro changes alter assumptions? | External horizon scan and scenario inputs | Snapshot, broad/uncontrollable factors; ignores internal/industry detail |
| Porter's five forces | How do rivalry, new entry, substitutes, buyer power and supplier power shape industry attractiveness/profit? | Competitive structure and bargaining/position choices | Boundary/static-data issues; weaker on internal execution and rapid cooperation/innovation |
| Approach | Question it answers / core mechanics | Strong use | Main limitation |
|---|---|---|---|
| Core competence framework | Which collective capabilities create customer value, access multiple markets/products and are hard to imitate? | Build/transfer distinctive strength and avoid unrelated drift | Managers may overclaim old strengths or ignore market change/new capability gaps |
| Ansoff matrix | Growth route: existing product/existing market = penetration; existing/new = market development; new/existing = product development; new/new = diversification | Generate/classify growth options and expose rising novelty | Does not select/implement or quantify demand/finance/competitor capability; risk is contextual |
| Force field analysis | Which driving and restraining forces affect a proposed change, their relative strength, and how can forces be changed? | Implementation readiness, stakeholder resistance/support and targeted action | Subjective scoring and oversimplified dynamic/power interactions |
| Decision tree | What options, uncertain outcomes, probabilities, returns/costs and expected values compare quantitatively? | Explicit risk/branch comparison and what-if sensitivity | Probabilities/payoffs may be subjective; average may never occur and qualitative/strategic effects can dominate |
Expected value=∑(probability of outcome×payoff);EMV=expected returns−decision cost
Factory option: 0.7 × 9.0m+0.3×6.0m = 8.1mexpectedreturn;less5.5m cost gives EMV $2.6m. Compare other options, but also liquidity/finance, downside size, timing, capacity, people/site/law and reliability of consultant probabilities. Highest EMV is not automatic approval.
Combine tools by decision need, not quota: PEST/scenarios scan uncertainty; SWOT/core competence synthesise position; five forces/blue ocean examine competitive space; Ansoff generates growth routes; decision tree compares uncertain choices; force field prepares implementation. Resolve conflicting evidence and name what further research would change the choice.
A framework is a lens, not a strategy or decision. Its output is only as sound as definitions/data/assumptions and must connect to objectives, resources, implementation and review.
Corporate planning sets the whole organisation's longer-term direction and coordinates business units/functions to implement it. It connects mission/vision, current position/external assumptions, stakeholder objectives, strategic choices, functional plans/resources/budgets, risk, responsibilities, milestones, performance measures and review.
| Corporate-plan element | Implementation value |
|---|---|
| Mission/vision and prioritised measurable objectives | Direction and basis for trade-offs/accountability |
| Internal/external/market evidence and assumptions | Tests realism and identifies uncertainties |
| Chosen strategy plus rejected alternatives/reasons | Coherence and commitment without hiding opportunity cost |
| Marketing, operations, HR and finance plans | Aligns demand promise, capacity/quality, people/skills and funding/cash |
| Resources, owners, milestones, metrics and governance | Converts intention into responsibilities and control |
| Risks, scenarios, contingency triggers and review dates | Enables adaptation before/through disruption |
| Importance | Risk to manage |
|---|---|
| Coordination, communication, resource focus, lender/investor confidence and performance control | Forecast error, bureaucracy, overplanning/complacency, slow decisions, rigidity and suppressed creativity |
| Anticipates capacity, finance, people and cross-functional consequences | Detailed plan can legitimise a flawed assumption or ignore emergent opportunity |
| Lever | Meaning and strategic effect |
|---|---|
| Corporate culture | Shared values, norms and expected behaviour; can align fast decisions/quality/ethics or resist change, silence evidence and fragment units/franchises |
| Transformational leadership | Leader/team identifies need for change, creates credible vision, inspires/intellectually challenges and attends to people, enabling cooperative implementation and culture shift |
| Leadership boundary | Vision without resources, systems, local leaders, competence, listening and accountability becomes rhetoric or dependence on one charismatic person |
Manage strategic change: diagnose case/readiness/stakeholders and driving/restraining forces → define outcomes, non-negotiables and staged roadmap → communicate reasons/evidence and listen → involve affected people/local leaders → supply finance, skills, systems, incentives and psychological/operational support → pilot/sequence/coordinate functions → monitor leading/lagging measures → correct and reinforce culture/process. Resistance can reveal real loss, risk or missing evidence.
| Before/during/after | Purpose and contents |
|---|---|
| Contingency planning (before) | Prepare resources/actions for plausible low-probability/high-impact events: scenarios, prevention, trigger, roles/authority, contacts/communication, backup people/site/data/supply/finance, rehearsal and review |
| Crisis management (during/after) | Protect people/continuity, verify facts, activate command/communication, contain/restore, meet stakeholders/regulators, monitor reputation/cash, learn and redesign controls |
For an unexpectedly popular promotion, integrated capacity/finance/partner/customer-term planning and demand scenarios might prevent refusal and backlash; a prepared escalation/refund/communication response limits damage. Planning cannot guarantee the forecast, but it can improve readiness and speed.
Contingency planning prepares before an event; crisis management responds during/after. Transformational leadership is not charisma alone, and a detailed corporate plan is valuable only if assumptions are tested, functions can deliver and review can change it.