Course review

5.9 Management information systems

Review each learning objective in this topic, then open its concept explanation or question set.

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Learning objective

5.9.1 (HL)—MIS foundations

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• Define data analytics, database, cybersecurity, and cybercrime • Management information systems support data-based decision-making and organizational control

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Learning objective

5.9.2 (HL)—Advanced computer technologies

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• Analyse critical infrastructures including artificial neural networks, data centres, and cloud computing • Analyse virtual reality, the internet of things, artificial intelligence, and big data

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Learning objective

5.9.3 (HL)—Data and customers

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• Evaluate customer loyalty programmes • Evaluate the use of data mining to inform decision-making • Data can improve targeting, loyalty, forecasting, and personalization

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Learning objective

5.9.4 (HL)—Data and employees

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• Evaluate use of data to manage and monitor employees, including Digital Taylorism • Employee data can improve control and productivity but raises ethical and trust issues

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Learning objective

5.9.5 (HL)—MIS benefits, risks, and ethics

New

• Evaluate benefits, risks, and ethical implications of management information systems and technological innovation • Consider business decision-making, stakeholders, privacy, bias, security, accountability, and disruption

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