What you’ll learn3 learning objectivesChoose one objective for a focused lesson, or study the complete topic.2.2.1Organizational structure terminology• Apply delegation, span of control, levels of hierarchy, chain of command, bureaucracy, centralization, decentralization, delayering, and matrix structure• These terms describe authority, communication, responsibility, and coordination inside organizationsSyllabus objective2.2.2Organization charts• Interpret flat or horizontal, tall or vertical, and product/function/region organization charts• Charts show formal reporting lines, hierarchy, departments, and spans of controlSyllabus objective2.2.3Suitability of organizational structures• Evaluate appropriateness of organizational structures when external factors change• Structure should fit size, strategy, culture, technology, environment, and communication needsSyllabus objective