What you’ll learn2 learning objectivesChoose one objective for a focused lesson, or study the complete topic.4.3.1Capacity utilisation• Significance and measurement of capacity utilisation- the measurement of capacity utilisation- the impact of operating under or over maximum capacity on a business- methods of improving capacity utilisationSyllabus objective4.3.2Outsourcing• Outsourcing- the impact of outsourcing on a businessSyllabus objective