What you’ll learn4 learning objectivesChoose one objective for a focused lesson, or study the complete topic.4.1.1Transformation process• The transformational process- the use of factors of production: land, labour, capital and enterprise- the stages of the transformational process: inputs to outputs- the contribution of operations to added valueSyllabus objective4.1.2Efficiency and sustainability• Efficiency, effectiveness, productivity and sustainability- the importance of efficiency, effectiveness, productivity and sustainability- measurement of labour productivity- the impact on a business of measures to improve sustainability of operationsSyllabus objective4.1.3Capital vs labour intensive• Capital intensive and labour intensive operations- the benefits and limitations of capital intensive operations- the benefits and limitations of labour intensive operationsSyllabus objective4.1.4Operations methods• Operations methods: job, batch, flow, mass customisation- differences between methods - advantages and disadvantages of each method- the problems of changing from one method to anotherSyllabus objective