What you’ll learn7 learning objectivesChoose one objective for a focused lesson, or study the complete topic.2.1.1HRM purpose and roles• Purpose and roles of HRM- the role of HRM in meeting organisational objectivesSyllabus objective2.1.2Workforce planning• Workforce planning- the reasons for and role of a workforce plan- measurement of labour turnover- the implications of high and low labour turnover for a businessSyllabus objective2.1.3Recruitment and selection• Recruitment and selection- recruitment of employees: process (job descriptions and person specifications) and recruitment methods (job advertisements, employment agencies, online recruitment)- internal and external recruitment- selection methods: curriculum vitae, résumé, application forms, interviews, references, testing, assessment centres- employment contractsSyllabus objective2.1.4Redundancy and dismissal• Redundancy and dismissal- the difference between redundancy (voluntary and involuntary) and dismissal (fair, unfair)Syllabus objective2.1.5Morale and welfare• Morale and welfare- the relationship between HRM, employee morale and welfare in a business including the concept of work-life balance- the impact of diversity and equality in the workplace on a businessSyllabus objective2.1.6Training and development• Training and development- different types of training: induction, on-the-job, off-the-job- the impact of training and development on a business- employee development to encourage intrapreneurship- employee development to encourage multi-skilling and flexibilitySyllabus objective2.1.7Management and workforce relations• Management and workforce relations- how cooperation between management and the workforce can be of benefit to both- the impact on employers and employees of trade union involvement in the workplace including their role in collective bargainingSyllabus objective