What you’ll learn1 learning objectiveChoose one objective for a focused lesson, or study the complete topic.7.4.1HRM approaches• Approaches to human resource management (HRM)- the difference between 'hard' and 'soft' HRM- flexible working contracts: advantages and disadvantages of temporary contracts or flexible contracts including zero hours contracts, part-time, full-time, annualised hours, flexi-time, home working, shift working, job sharing, compressed working hours, the gig economy- the measurement, causes and consequences of poor employee performance- strategies for improving employee performance- Management by Objectives (MBO) - implementation and usefulness- the changing role of Information Technology (IT) and Artificial Intelligence (AI) in HRMSyllabus objective