Unit 1 Introduction to business management

1.1 What is a business?

1.2 Types of business entities

1.3 Business objectives

1.4 Stakeholders

1.5 Growth and evolution

1.6 Multinational companies (MNCs)

Unit 2 Human resource management

2.1 Introduction to human resource management

2.2 Organizational structure

2.3 Leadership and management

2.4 Motivation and demotivation

2.6 Communication

Unit 3 Finance and accounts

3.1 Introduction to finance

3.2 Sources of finance

3.3 Costs and revenues

3.4 Final accounts

3.5 Profitability and liquidity ratio analysis

3.7 Cash flow

3.8 Investment appraisal

Unit 4 Marketing

4.1 Introduction to marketing

4.2 Marketing planning

4.4 Market research

4.5 The seven Ps of the marketing mix

Unit 5 Operations management

5.1 Introduction to operations management

5.2 Operations methods

5.4 Location

5.5 Break-even analysis

Unit 6 Business management toolkit

6.1 Business management tools

IB Business Management SL 2.3 Leadership and management Question Bank

(a)

With reference to Su and her managers at HH and AS, explain the differences between leadership and management.

[ 6 ]

(a)

General Diane Pierce uses a situational leadership style (lines 33-34). Identify four key features of a situational leadership style.

[ 4 ]

(a)

General Ron Meiri was autocratic (lines 8-9). Identify four key features of an autocratic leadership style.

[ 4 ]

(a)

Outline one advantage and one disadvantage for SVT of Ariadne's leadership style (lines 21-26).

[ 4 ]

(a)

With reference to RDM, outline one advantage and one disadvantage of Jan's leadership style (lines 88-89).

[ 4 ]

(a)

With reference to The Imperial and to one other business that you have studied, analyse the importance of leadership styles in an organization.

[ 7 ]

(a)

Outline one benefit of Viv's leadership style and one benefit of Salah's leadership style (lines 82-84).

[ 4 ]

(a)

Distinguish between the leadership styles of Sam and Finn.

Answer the following question.

[ 6 ]

(a)

Explain the appropriateness of Henri Trouvé's paternalistic leadership style at T M.

Answer the following question.

[ 6 ]

Some teachers have complained that Mrs K is too strict and treats them like students. These teachers want more freedom in choosing what to do in their lessons. However, other teachers like the certainty and clear instructions they receive at the weekly staff meetings and appreciate that Mrs K takes a close interest in everything they do. Mrs K makes all the day-to-day decisions at the school, and sometimes would like more guidance from Jacob, but she is pleased that he makes all the strategic decisions.

Jacob has delegated the day-to-day running of the school to Mrs K. Whenever he meets the staff at the school he likes to listen and he wants to learn about what challenges them in their work. The teachers and management want to help Jacob achieve his vision for the school. He is very effective at negotiating with external organizations and promoting the school, and is the main force for innovation and change.

Jacob has undertaken further market research into what families living in Dodoma want from a school. He used a convenience sampling method that involved talking to friends and relatives.

Jacob is concerned with cash flow. Although the school year starts in January, fees are not collected until April, the time when local people traditionally have higher incomes. At the moment all purchases are made in cash. Table 1 shows the latest cash-flow forecast for the next six months.

$Table 1: Cash-flow forecast for MSS for the next six months (figures in \$000s)$

Table 1: Cash-flow forecast for MSS for the next six months (figures in \$000s)

(a)

Discuss the differences in leadership style between Jacob and Mrs K.

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Question 1

Question 1(b)

Question 1

Question 1(a)

Question 1

Question 1(a)

Question 2

Question 2(a)

Question 2

Question 2(a)

Question 2

Question 2(c)

Question 3

Question 3(a)

Question 3

Question 3(b)

Question 3

Question 3(c)

Question 4

Question 4(d)