A-Level CAIE Business A2 7.4.1—HRM approaches Question Bank

• Approaches to human resource management (HRM)

- the difference between 'hard' and 'soft' HRM

- flexible working contracts: advantages and disadvantages of temporary contracts or flexible contracts including zero hours contracts, part-time, full-time, annualised hours, flexi-time, home working, shift working, job sharing, compressed working hours, the gig economy

- the measurement, causes and consequences of poor employee performance

- strategies for improving employee performance

- Management by Objectives (MBO) - implementation and usefulness

- the changing role of Information Technology (IT) and Artificial Intelligence (AI) in HRM