What you’ll learn3 learning objectivesChoose one objective for a focused lesson, or study the complete topic.7.3.1Leadership• Leadership- the purpose of leadership- leadership roles in business (directors, managers, supervisors, worker representatives)- the qualities of a good leaderSyllabus objective7.3.2Theories of leadership• Theories of leadership- key leadership theories: trait, behavioural, contingency, power and influence and transformationalSyllabus objective7.3.3Emotional intelligence• Emotional intelligence/emotional quotient (EQ)- Goleman's four competencies of emotional intelligence: self-awareness, social awareness, self- management and social skillsSyllabus objective